Some, not all, BD movies will fail to mount. Inserting the disc results in "no disc present". It doesn't show up in file manager, etc., so it doesn't matter what software Itry to use for playing the movie, because the drive simply doesn't think there is even a disc in it. This is the case while running either Windows 7 or Linux 2.6.
The same discs that don't load in this drive, do load just fine in several other players.
I am running the latest firmware version 1.2. I also verified that the region code is correct.
Tech support says "the drive can't play some movies maybe because we didn't get an agreement with the media provider" but I don't think that sounds right.
Is anyone else having this problem? I can't play "Iron Man" or "Transformers" but I can play "The Day the Earth Stood Still" and "G.I. Joe" for example. All my movieswork fine in my other players.
Thanks.