I have a HD-CE500U2-EU external hard drive.
I have a laptop PC with Windows 7
I connected the power cable to the HD device and I could hear the HD start-up with the green light coming on. After about 10 seconds there is a faint noise as if a gear does not engage and then the power light goes off. It's like an auto shutoff after a power glitch
Is there a way to get the device to start properly and to keep the power on?
Has the power module got a problem and if so , is it serious and will the data be damaged or lost?
How should I proceed to either get the power module fixed or to get the data saved?
Help will be greatly appreciated
Regards
Retief