purchased the model# brhc-316u2-us, sn#15284580713853 combo blu-ray/hd dvd external drive and I keep getting this error message"
Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is nopt compatible with Windows". It will play standard dvd okay, but no blu-ray or hd dvd's. Read here that software should have come with this drive to play blu-ray/hd dvd's, but Nero 8 software only to burn disc's.
Please help! Both computers are running vista 32bit os.
Thanks
Chris