Author Topic: Special characters corrupts directories  (Read 8107 times)

fArGo

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Special characters corrupts directories
« on: October 12, 2008, 02:28:03 pm »
   

Somehow directories containing Swedish charaters corrupt the folder names and makes them imposible to access. I guess it has to do with the language settings on my Terastation Live.

 

Right now the settings are:

 

ISO8859-15 Latin 9 Western European Languages with Euro.

 

Please see screenshot: Click here

 

Any idea what language options I should use or how to correct this?

Message Edited by fArGo on 10-19-2008 12:16 AM

fArGo

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Re: Characters corrupt directory names
« Reply #1 on: October 18, 2008, 03:13:48 pm »
   

I would really appreciate if someone could help me out on this one. I have several Gb of data that is currently inaccessible. Could it be a major firmware bug or bad disc? To me it seams to be a software related...

 

Only directories containing Swedish letters ĺ, ä, ö are affected.

 

I have tried changing all the Windows Client Language settings under "Basic" in the webadmin interface.

 

Many thanks


Paul

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Re: Characters corrupt directory names
« Reply #2 on: October 20, 2008, 07:04:08 am »
What unit and what firmware are you running?

fArGo

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Re: Characters corrupt directory names
« Reply #3 on: October 20, 2008, 08:04:44 am »
   

Hello Paul,

I'm running a Terastation Live and the latest firmware (214_102).


fArGo

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Re: Characters corrupt directory names
« Reply #4 on: October 21, 2008, 10:20:25 am »
   I have forced a firware reinstallation but that did not solve the problem either.

Paul

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Re: Characters corrupt directory names
« Reply #5 on: October 22, 2008, 10:55:06 am »
I will request additional character support in the next firmware please check buffalotech.com for more updates.

fArGo

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Re: Characters corrupt directory names
« Reply #6 on: October 22, 2008, 06:50:30 pm »
   The strange thing is that it was working fine before... When is that firmware planned to be released, because I have a lot of data that is inaccessible right now... quickfix?
I wrote to your support and they suggested me exchanging it for a new one. Personally I think that is a waste of time and a lot of hassle since I live in Dubai and aftersales really sux down here.
Message Edited by fArGo on 10-23-2008 03:56 AM

Paul

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Re: Characters corrupt directory names
« Reply #7 on: October 23, 2008, 08:55:01 am »
What region was it purchased in?  Maybe your flashing it with an unsupported firmware?

fArGo

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Re: Characters corrupt directory names
« Reply #8 on: October 24, 2008, 03:44:05 am »
   United Arab Emirates/Middle East and i used hs-dhtgl-up_214_102.zip file downloaded from the Buffalotech webite.

Paul

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Re: Characters corrupt directory names
« Reply #9 on: October 24, 2008, 11:44:06 am »

I am more familiar with the North American firmware, I will set up a ticket for this issue.

What firmware was on the unit when it was working? 


fArGo

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Re: Characters corrupt directory names
« Reply #10 on: October 26, 2008, 02:00:30 am »
   

Hello Paul,

Ironically I was using the same firmware when it was working so something must have happened.

 

Thanks


HartyShow

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Re: Characters corrupt directory names
« Reply #11 on: October 26, 2008, 08:54:17 am »
   

Hi

I have the same problem with an european LS Live 500last updated !

 

I'm french and my wife is Brazilian. So a lot of my mp3 collection are Frenchand Brazilian and I need verify all MP3 filename before upload to my LS.

The unique way to find a problem is to be connected with ftp and verify each directory and each filename !!!

 

All accentuation french or Brazilan (Spanish too) disturbe the internal filesystem but NOT samba ;)

 

Please Buffalo developper,produce a good and final firmware for this vice and the DLNA server which accept a too less number of file (10k) :-(

 


fArGo

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Re: Characters corrupt directory names
« Reply #12 on: October 29, 2008, 12:13:05 am »
   

According to me this is a serious bug - especially since I'm unable to access my data. Buffalo Tech should come out with a quickfix ASAP. Selling hardware on a market that is not compatible with the language is not very trustworthy. 

 

When can we expect a fix?


Paul

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Re: Characters corrupt directory names
« Reply #13 on: October 29, 2008, 03:06:14 pm »

I have sent this up to our development team, we are testing it now.  I will post again when I get more information. 

 

Thanks for all your help and input on this.


fArGo

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Re: Characters corrupt directory names
« Reply #14 on: October 29, 2008, 04:47:08 pm »
   Paul please let me know if you need a description on how to recreate this problem. I could probably send you a "corrupt" directory with a test file.