Well if you having that many probelms then I would suggest setting the router back to factory defaults and just reconfiguring the router. Hold the reset down while the unit is unplugged then plug it in as your still hold it down countinue to hold it down for a about 30 sec in release the reset button. It will go through a light cycle let it power up for about a min or so then try the 192.168.11.1 (ROOT is the username) (there is no password) and set it back up for what ever you have cable/dsl. DHCP for cable, PPPOE for dsl then try that and dont be too close to the router if your too close it will bring the signal down for some reason and messing with the channeling. if you still have problems give us a call.