Author Topic: whr hp g54 with external outdoor antenna - external not working  (Read 2959 times)

phrnck

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whr hp g54 with external outdoor antenna - external not working
« on: November 10, 2008, 05:23:28 pm »
   

We have a whr hp g54 with an unknown brand external OUTDOOR antenna. the internal router antennae is doing its job, but there seems to be no signal transmitted from the external antennae. We have replaced the little connector cable that plugs into the top of the router that goes into the ext antennae cable. Has anyone had any experience setting these systems up? One person on staff says it must be the router, but it seems seems to be working. Any help greatly appreciated...

Message Edited by phrnck on 11-10-2008 06:27 PM

Paul

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Re: whr hp g54 with external outdoor antenna - external not working
« Reply #1 on: November 11, 2008, 04:32:39 pm »
Have you tried another external antenna?

phrnck

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Re: whr hp g54 with external outdoor antenna - external not working
« Reply #2 on: November 11, 2008, 07:05:59 pm »
   Hi and thanks for the reply. I don't have another external, and am now waiting for the tech tech guy to come check it out. It was installed by a non-professional non-tech guy, and I think the cabling is somehow at fault, perhaps pinched, or not making proper connection to the antenna. 

Paul

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Re: whr hp g54 with external outdoor antenna - external not working
« Reply #3 on: November 12, 2008, 12:43:01 pm »

That would cause it.

let us know if you need any other help