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Products => Storage => : wyhpower October 04, 2008, 12:21:20 AM

: Terastation Pro 1 join Windows Server 2008 domain
: wyhpower October 04, 2008, 12:21:20 AM
   

I formally join Terastation pro 1 to windows server 2003 r2, using doamin to authenticate users without any problems. But after I upgraded the domain from server 2003 Enterprise r2 to server 2008 Enterprise, I can't join Terastation pro 1 to server 2008 domain anymore.

 

Please HELP!! 

 

Is the any firmware or tricks can do to solve the problem??

MANY THX

: Re: Terastation Pro 1 join Windows Server 2008 domain
: sfx October 06, 2008, 06:35:34 AM
   

We have exactly the same problem with our Terrastation Pro II (Rackmount).

I have the Terrastation Pro II upgraded to firmware version 1.27 but it doesn't help.

With a Windows Server 2003 Domain with Windows Server 2003 DCs I have no problem, but authenticating to a windows Server domain 2008 with Windows Server 2008 DCs I have following error:

 

Failed to join Active Directory Domain

Please confirm the Active Directory Domain setting information, Administrator user name and password.

 

Many THX in advanced.

 

Felix

: Re: Terastation Pro 1 join Windows Server 2008 domain
: Paul October 07, 2008, 09:12:40 AM
Buffalo is currently working on a firmware that will allow the devices to join a 2008 AD in the mean time they will not authenticate.
: Re: Terastation Pro 1 join Windows Server 2008 domain
: paulvaswani October 09, 2008, 09:02:00 AM
   

I have the idential problem with a Linkstation Pro Duo - was connected to a 2003 server AD quite happily but will not connect to my new 2008 server AD.  Is there a firmware update pending for that problem and, if so, any idea of the timescale?

 

Many thanks,

Paul

: Re: Terastation Pro 1 join Windows Server 2008 domain
: ScottP October 09, 2008, 12:25:05 PM

Buffalo is aware of issues connecting to Windows Server 2008, and have teams working on a solution in the form of a firmware update for the LinkStation and TeraStation products.

 

At this time there is no release date set, even tentatively, for this update.  As soon as possible would be the best answer for now.

: Re: Terastation Pro 1 join Windows Server 2008 domain
: paulvaswani October 10, 2008, 03:25:00 AM
   

Many thanks for your reply.

 

I have to say that when I purchased a product, six months after the release of Server 2008, which claims in its sales blurb that "As an Active Directory client the Pro Duo can integrated into any business Network" I didn't think to ask whether they actually meant the current version of Active Directory.  Let the buyer beware, I guess, but I can't help thinking that Buffalo are having a laugh.

 

Rant over.

: Re: Terastation Pro 1 join Windows Server 2008 domain
: asupoly October 15, 2008, 12:29:38 PM
   

We have a Terastation Pro II which we have been trying to join to our AD 2003 windows domain.  During the stage after the screen "logging onto Active Directory", we receive the error:

"Failed to join Active Directory Domain.
Please confirm the Active Directory Domain setting information, Administrator user name and password."

 

Does anyone have any suggestions.  We saw this thread and read there were two seperate instances of success with this process so hope to gain some insight as to what our problem might be.

 

Thank you.

 

 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: paw063008 October 15, 2008, 09:22:32 PM
   Hi Asupoly! Did you create a Username and Password for the TeraStation on your Domain? and don't forget to synch the time of the NAS to your PC/Domain..
: Re: Terastation Pro 1 join Windows Server 2008 domain
: asupoly October 16, 2008, 01:57:17 PM
   

Thanks for the reply.

 

We did create a service account in our domain.  It is a member od "Domain Users" at thsi point.

 

As for the time sync, are there special steps needed to do this on the Terastation side other than setting our time zone?  If so, can you point me to the steps?

 

We appreciate any assistance you can provide.

 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: paw063008 October 16, 2008, 07:58:26 PM
   The TeraStation's user account should have an admin rights. For the time synching you just have to click the "Use Local Time" button under Basic.
: Re: Terastation Pro 1 join Windows Server 2008 domain
: asupoly October 16, 2008, 08:07:05 PM
   

We will give this a try and see what happens.  Once the TS is able to join the domain, can the TS account be removed from the Domain Admin group without any issues?

 

 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: paw063008 October 16, 2008, 08:13:46 PM
   You cannot remove it bec. the NAS will use it just like any other users.
: Re: Terastation Pro 1 join Windows Server 2008 domain
: blugecoSRL October 31, 2008, 05:48:39 AM
   

I need to join a LinkStation Pro Duo to a Windows Server 2008 domain, is still an issue?Is there any workaround?

 

thanks

: Re: Terastation Pro 1 join Windows Server 2008 domain
: Paul October 31, 2008, 12:48:51 PM
Buffalo is still working on the firmware for 2008 AD
: Re: Terastation Pro 1 join Windows Server 2008 domain
: paulvaswani November 05, 2008, 04:53:10 AM
   

Are you sure that is the case?  I have had a long series of communications with Buffalo Tech Support about my Linkstation Pro Duo and AD2008 connectivity.  The last communication I had from them is copied below.  Basically, the Tech Support agent said it was a no-hoper and that I should return the unit for a refund...

 

Paul

 


 

 

Dear Paul

I note your point and do understand that the AD integration is not overly specific in relation to what will or will not work.

However, as mentioned before nothing that we do is going to get this device working with server 2008 which means the unit does need to be returned to your supplier for a refund.

If, after giving your supplier the details of the current situation they fail to refund you, please let us know and we can draw up a document that will allow them to refund you.

Regards

Gerard

Buffalo Technical Support

 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: Paul November 11, 2008, 11:40:36 AM

What region of tech support did you contact? 

 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: paulvaswani November 12, 2008, 04:20:04 AM
   

I have been working with the support team in Ireland, which I assume is my 'local' one as I am based in the UK.

 

Paul 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: davo November 12, 2008, 08:54:40 AM
   

What Paul is saying about the firmware is correct, it is being developed however for the American Market and not the European market, the European market is notorise for lagging behind with firmware upgrades. Basically you have 2 options as i see it,

1. Return the unit to the retailer for a refund.

2. Wait for the US firmware to be released, install and void your warranty.

 

Personally id go for option 1.

: Re: Terastation Pro 1 join Windows Server 2008 domain
: Billcox December 16, 2008, 03:22:00 PM
   I have the same issue with Linkstation LS-GL F/W 1.11 and Windows 2008 AD.  Is there a new firmware in the works for this model?
: Re: Terastation Pro 1 join Windows Server 2008 domain
: Billcox December 24, 2008, 09:59:41 AM
   

Just bumping this back to the top.  This has been a know issue for many months and no word from Buffalo?  Several other NAS manufactures have had the same issue but already addressed the problem.

 

Anyone want to buy a Linkstation Pro? 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: Paul December 24, 2008, 11:04:08 AM
Buffalo US has pushed out several firmware versions to address this issue, currently we have our rackmount and all pro IIs set up for AD 2008.  At this time I do not have any conformation on many more units will support 2008. 
: Re: Terastation Pro 1 join Windows Server 2008 domain
: Billcox December 26, 2008, 10:31:15 AM
   

OK, thank you for the response.  So it sounds like any Linkstation Pro or Terastation I Pro users are out of luck if they upgrade to 2008 AD.

 

Anyone out there have experience with the non-Buffalo firmwares for Linkstation Pro?  Any of them work with Win2008 AD?

 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: Noel_Wise December 31, 2008, 10:39:56 AM
   

Confirming the Linkstation Pro Duo will not join 2008 AD.  Gets as far as the User name and password which it does not like.

 

Thanks.

: Re: Terastation Pro 1 join Windows Server 2008 domain
: miafya February 11, 2009, 07:10:31 AM
   After installing the latest 3.09 firmware (released 1/23/09) I can now join to my AD 2008 domain with my Linkstation Pro Duo. I did not have to restore to default settings or anything. Just applied the firmware and joined the domain without any problems.
: Re: Terastation Pro 1 join Windows Server 2008 domain
: Billcox February 27, 2009, 04:04:08 PM
   Now if Buffalo would only release something for the LinkStation Pro!  There hasn't been a new firmware since '07. 
: Re: Terastation Pro 1 join Windows Server 2008 domain
: Synocus July 29, 2009, 06:45:39 AM
   

So, our story:

 

Our domain was run by two domain controllers, both Windows Server 2003. One of them failed recently, and we decided to move on to Windows Server 2008. However, after Windows Server 2008 was installed and that server made a DC, the TeraStation Pro 1 started to fail. The symptoms were simply that I could no longer write to the TeraStation share at all. In my frustration, I resetted the device to default settings and started trying to add it back to the domain. With no luck. 

 

I've been in contact with the support, and I've upgraded the firmware to 1.04, however I try I simply can't get the TeraStation to join the ADS domain. The last thing they asked me was whether I had Windows Server 2008 domain controllers, and when I said yes, they implied that the only option would be to use the TeraStation in an environment with Windows Server 2003 DCs only. 

 

So I guess us TeraStation Pro I e.g. TS GTL/R5 users are out of luck, until a patch comes. And this is in July 2009...

 

Synocus 

: Re: Terastation Pro 1 join Windows Server 2008 domain
: MHL August 12, 2009, 01:56:51 PM
   We have a customer with a TS-H4.0TGL/R5 4TB Terastation Pro II.  We are installing a Windows 2008 AD Server for them.

I have seen conflicting informaton regarding compatiblity with Windos 2008 Active Directory.

Can someone confirm if this model is compatible with Win 2008 AD?
: Re: Terastation Pro 1 join Windows Server 2008 domain
: sdukart September 26, 2009, 05:47:53 PM
   

Has an update been released to address adding a Terastation Pro 1 to a Windows Server 2008 domain?

: Re: Terastation Pro 1 join Windows Server 2008 domain
: JoshC September 28, 2009, 03:20:28 AM

Try this.

 

 

 

      

Does your domain controller requireDigitally Signed SMB Packets? On Windows 2003 Server these policiesare enabled by default.  They need to be set to 'Disable', not'Enable', or 'Not Defined'.  If not I would initialize the unitand set it back up.  Make sure the settings are correct:

 

 

Configuring the Buffalo Nas forActive Directory:

Workgroup and Domain Properties:


MAKE SURE THAT YOUR GMT IS SET CORRECTLY!  GO HERE AND DOUBLE CHECK. 

 

 http://wwp.greenwichmeantime.com/

Message Edited by JoshC on 09-28-2009 03:21 AM
: Re: Terastation Pro 1 join Windows Server 2008 domain
: ppait October 21, 2009, 04:56:39 PM
   

I have a TeraStation Pro II (rackmountable) in production, and I'd really like to upgrade to a Windows 2008-based domain, so this may be a huge problem.

 

I emailed Buffalo support about this and got this message:

Currently, Windows Server 2008 in an unsupported OS for the Terastation Pro II.  I have talked to customers who have gotten it to work. However, we here are unable to aid you with it.

 

I'm going to receive a new higher capacity TeraStation Pro II soon to function as a backup NAS server, but before I put it in place, I'm going to test it in our lab environment on Windows 2008.  I'll post the results here.

 

Also, if any of you are having trouble with the NAS in Windows 2008, this might help you out:

http://support.microsoft.com/kb/942564

 

It's a security risk, but I believe no more of a security risk that what is currently in Windows Server 2003.

: Re: Terastation Pro 1 join Windows Server 2008 domain
: ppait November 30, 2009, 03:21:17 PM
   

Well, unfortunately our vendor sent us the wrong order.  I received a TeraStation Pro III instead of a II, so I can't test a TeraStation II in the lab.