Buffalo Forums

Products => Storage => : DanMason August 26, 2011, 03:33:42 AM

: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason August 26, 2011, 03:33:42 AM

I understand that this has been discussed before. So I'm sorry if I repeat, but I've just not found anything that replicates exactly my issue, and not found a solution yet (other than throwing the thing in the bin and losing all data anyway!).

 

I have a Linkstation LS-CHL, am using up to date NAS Navigator 2 software on both PC and Mac on my network.

Running 2.4 on the Mac and 2.37 on Windows XP.

 

The LS firmware is 1.21. I'm aware this is old, but I simply can't work out a way to update the firmware without it needing the password. So I'm stuck.

 

As many others, woke up one day and found my username/password reset for no reason so couldn't access shared folder.

Tried logging in through web admin but no luck. Username/password doesn't work.

Tried updating firmware (via Mac & PC) with no luck.

Tried the 'Force Firmware udate' on the PC, changing the INI file and using the Debug option, as described in some posts. No luck. Still needs an admin password. Keep trying the default 'password' with no luck.

 

Tried re-setting the unit using every variant combination seemingly published – hold function button for 5 secs (or 10 or 15 or 30). Then let go and press again for 1 sec (or 10, or 30!). Still no luck.

 

Tried all of the above with LS connected direct to the PC or Mac, so isolating it from any router/home network issues.

 

I'm really scared this is looking bad for this unit and I'm going to have to enter EM mode and end up partitioning the unit. Not good!

 

Can anyone offer any advice? Even just trying to access the files in any way to try & copy them somewhere else for now. Anything!

 

Help!

 

Dan

 

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: usmanmati August 26, 2011, 07:49:33 AM
Yes i have the same issue with my LS-WXL6. No one has yet given me any solution
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: davo August 26, 2011, 07:57:42 AM
FOR THE ORIGINAL POSTER: Put the unit into EM mode and then reinstall the firmware enabling all the debug options apart from rebuild partition table. This will work on the firmware you currently have installed. FOR THE SECOND POSTER: Of course no one has helped you, you have provided sweet f* all information about your unit! What is the situation exactly?!
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason August 31, 2011, 08:16:37 AM

ok, just thought I'd feedback now I've got it working again, should anyone else be finding the same problem. Yes, it DID require booting in EM mode & updating of firmware. But this was NOT the quick & easy process I'd hoped. At least it wasn't for me anyway. Also, this in itself, didn't resolve it. But I needed to do this stage before I went further, to kind of try the 'easy' steps first...

 

One thing to note – I use a Mac, but I borrowed a PC in order to do this. I just got the usual tech support 'unggh' sound when I mentioned OSX! My advice – don't even bother trying to resolve this on a Mac. Not worth it.

 

BTW, Contrary to other posts, I actually had some relatively good service from tech support. I'm in the UK, perhaps it varies between countries.

And if Buffalo Tech are looking on, the lady who helped with my case # 135685? was polite, patient and VERY helpful. Most importantly, she talked me through every step and re-assured me (as much as she could) that she'd never lost any data doing this. This was a real worry for me.

 

Anyway, they sent me exact instructions on this procedure, as follows:

 

Stage 1: EM Boot:

Please note it can take a number of attempts to bring the unit to EM mode (approx 15-20). Once the unit is in EM mode it will be displayed as such in the NAS Navigator software (firmware will show as “---“)


- Power the unit down (disconnect the power by pulling out the power cable while the unit is ON).
- Reboot it, if the power led is still flashing more than 75 second's from the start, disconnect the power and retry.
- Do this until the unit's power led is constant 65 seconds after the start and the unit is on EM.

 

NOTE: This actually too me about 10 goes to do this with a stopwatch in hand. Seems so bizarre that you need to just KEEP going until this works, but hey it worked in the end and without data loss.

 

Now it's in EM mode we can then install the firmware on the unit....? ??

 


Stage2: Firmware Update:

 

Please get the latest firmware from our website: (1.54)

 

http://www.buffalo-technology.com/support/downloads 

 

• Extract the downloaded folder to your desktop. 

• Disable any kind of Firewall and Antivirus software.

• Setup a cable network connection with PC and Buffalo-NAS to your router, with a DHCP Server, DHCP is required for to update for newer units.

• Disable all other network connections on your PC (such as wireless connection).

• Check that the PC and the unit are in the same IP-Address range.

• Within the extracted firmware folder open up LSupdater.ini in Wordpad or Notepad. 

 

• Modify it as follow:

 

[Flags]

VersionCheck = 0 (modify this line from 1 to 0)

NoFormatting = 0 (modify this line from 1 to 0)       

 

[SpecialFlags] (add this line to the bottom of the text)

Debug = 1       (add this line to the bottom of the text)?

 

Save the modifications and start the LSupdater.exe file. Right click the title of the Updater window and select "Debug (D)". 

This will bring up the Debug options. Select the following ones:

 

Ensure all options on the left hand side are selected, on the right hand side select all options apart from "Rebuild Partition Table" (DO NOT select this option as doing so will erase the data on the unit!)

 

Click OK and proceed with the update.??

 

So, my experience here is that havig done this, it didn't work for me. The firware was updated ok, and I was very excited! But it still hadn't reset the password as I expected. So I contact them again. They then sent me a new email with an LSRecovery file, which was just an executable file which simply solved the issue. I'm calling this STAGE 3!

 

So good luck!

Be happy to try & answer any more questions about my experience. However, I would not want to send anyone this LS Recovery file. I was informed it was vital that Stages 1 and 2 were done first and that the LS Recovery mode was very specifically to my situation. 

 

Hope this helps someone!

 

Dan

 

p.s. Calm down Davo – life's too short.

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: blink September 19, 2011, 05:51:29 AM

Thank you DanMason for the most informative post I have been able to find on this issue!  This has been the cause of great frustration for the past couple of days now with the issue still being unresolved.  I have managed to re-install the firmware using EM mode and assume that I am in the same position as you were, in that it doesn't seem to have worked. 

 

However just to be sure I am going to have a second attempt at re-installing the firmware and double check all firewall and anti-virus settings this evening.  If this still does not work I guess I'm going to have to call tech support, just wish this LS recovery file that you mention was available as a download from the Buffalo site, it seems there are a good number of people out there experiencing a similar issue on these forums and DanMason's post is the first I have found that takes you through the procedure step by step in particular pointing out the time limits for booting into EM mode (this is were I think I was failing in the past, as advised I used the stopwatch on my phone this time to make sure I was doing it right!)

 

In case anyone has anything further for me to try I'll give a bit further information on my specific issue.

 

- Using Buffalo Link station 1.5tb  LS-CHL

- After power cut linkstation powered back on and I was able to access from my xbox and view videos etc with no issue also linkstation is pinging ok

- However as far as Windows 7 laptop is concerned the 3 shares I had mapped no longer worked got the generic error "check spelling of path name etc etc" Tried re-mapping and also typing path \\server\share or \\ipaddress\share

- Tried to log in to web user interface to do some further troubleshooting but found that it would not take my admin password.

- Tried resetting using the function button, would not take the default password.

- I'm probably missing steps I have tried, but I'm pretty sure I've done everything I could find that was relevant on the forums, looks like my only option is this magic recovery file! 

 

I really hope that Buffalo are in the process of simplifying the solution to this issue as I mentioned above it has caused alot of frustration and wasted hours!

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Eissi September 20, 2011, 10:15:16 AM

Hi!

 

Now 3 days at same problem :(

Every tips are tested and anything happen...need some help!!!

Still password is missing...

 

aza@mbnet.fi

 

Buffalo Linkstation Duo (LS-WX2.0TL/R1)

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Andybrown September 25, 2011, 03:10:26 AM

DanMason,

 

I have a LS-CH2.0TL and I have followed these forums very interestingly, as I am now experiencing the same issues as you, before they sent you the recovery file.

 

I have followed your directions, but to no avail.

 

I understand your concerns about posting the LSRecovery file, but I was hoping that you would be willing to forward me the recovery file, by email? this will hopefully enable me to gain access to the device.

 

I thank you in advance for your help and assistance. Please PM me and I shall send you my email address.

 

Kind regards,

 

Andy.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: silicoid September 25, 2011, 05:52:26 PM

Dear DanMason,

 

Looks that I have same problem with my LS-CH1.0TL-V2. I try all possible commented solutions and at least try your commented way too (ticked all operations excluding "Rebuild Partition Table?"). But still nothing... After booting up I cant log on with admin and password. When I browse shares on my device then I see all folders but can open only half of them :(

I spent all my day for finding any solutions but anyway at moment dont have positive results... 

Whom should I contact?

 

B.R.

silicoid?

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason September 26, 2011, 03:48:09 AM

Andy,

 

No problem sending you the attachment. So long as you're well aware of my advisories. Buffalo Tech support were pretty insistent that this shouldn't be used without their 'supervision' – I think because the file is very specific to my situation and the firmware 'path' I'd taken. Using this outside of those specifics could worsen your problem.

 

Personally, I think anyone experiencing this issue would be better off persevering with their tech support.

Yes, its a nightmare to get through, certainly sounds like it is in some parts of the world. But I found my solution through the UK support number.

Perhaps try the UK one?

 

Anyway, on the understanding I don't advise it (!) no problem.

 

One slight issue (I'm sure I'm just being a forum newbie thickie here) but don't know how to PM you.

Please advise.

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason September 26, 2011, 03:50:17 AM

Silicoid,

 

I just directly rang their contact number published on the website. It's a UK number.

Depending on when you call, you'll wait for ages I'm sure, but I think it's the only way.

 

0845 3511005?

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason September 26, 2011, 03:52:08 AM

Hey, thanks Blink. Nice to hear it was of some help.

 

Did you have any luck with tech support phone?

 

As mentioned to Andy, happy to send you the LS recovery file.....with the same advisories!

 

Dan

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason September 26, 2011, 03:53:11 AM

Eissi,

 

Don't know what else to suggest. If you're tried all pointers, you really need to get on the old Dog&Bone and get someone to talk you through each stage.

 

Dan

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: silicoid September 27, 2011, 04:43:37 AM

I decided to buy a new disk and build their the new system. Later I try get the files from the old disk, with computer and Knoppix help. When this done, I give here some description?s...?

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: arnoldsch2011 September 27, 2011, 05:40:33 AM

I have LS-WXL 4.0TB. Same problem. Tried all reset tips but result is nothing. Could anyone please send me the LSRECOVERY File, sent by Buffalow Technical Support. I Shall be very thankful. Please Help

Regards,

M. Shoaib.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: silicoid September 28, 2011, 11:15:16 AM

First stage done! My device now had 2TB WD20EARX and works perfectly! ;)

For that I use - TFTP Boot Recovery 1.53?

How that to do? Look at :here:

On first boot it was in japanese. For changing language try search - Web admin in japanese?

 

For next I try copy files from the old disk to pc and then to NAS?

 

Edit: 30.09.2011

LinuxMint11 CD image was very helpful... I connect old disk to PC and boot from CD. Then mount NAS forders. 

At moment all my stuff is copyed to new disk. Now I may format old disk and put it to another device/PC or sell it ;)

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Jamesweo November 02, 2011, 04:10:12 AM

Dan

 

I had the same issue with the password resetting itself after a firmware upgrade which prevented me from accessing any folders.  I tried to flash the Nas drive and after about 20 attempts at pulling the power cord after 75 sec the Nas drive started powering itself down and rebooting itself after 65 seconds. Now the drive will constantly just reboot itself every 65 secs wont show up anywhere on my computer.

 

I've got a strong feeling that I've bricked the Nas drive. Is this the case or is there another way to get it back online?

 

Nas Drive - Linkstation Live 2TB - LS-CH2 OTL

 

Thanks in advance

 

James

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason November 03, 2011, 06:10:49 AM

ok, guys, so you can download the LS Recovery file from here as I've been asked a few times.

HOWEVER – for the record, can I officially recommend that you DO NOT USE IT without the full support of Buffalo Tech. As described before, I was specifically instructed that this file was purposely and specifically for my situation – firmware version, hardware etc.

 

You've been warned! I'm not responsible...etc. etc...other smallprint which means you won't sue me...etc..

 

https://rcpt.yousendit.com/1274517630/821a5210b6899f5efacdf922154ee6fd?

 

Link expires 17 Nov 2011

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: rvaneynd November 03, 2011, 08:01:04 AM

DanMason,

 

You are a star. Thank you for this.

This solved my problem, well my customers problem.

 

I had already ordered a new NAS, not buffalo, to replace their bricked one.

But atleast I can now easily get all the data off it.

 

I believe this was the last time I bought a Buffalo NAS.

 

Thanks again,

rvaneynd

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason November 03, 2011, 12:34:04 PM

Hey cool! Glad it helped someone!

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: zero November 17, 2011, 02:00:45 AM

Good job DanMason!

Your file saved my day.

 

The firmware update according to your steps didn't help.

 

Thank you!

 

I also hope that Buffalo Tech do something for this problem.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: mrstyles November 27, 2011, 03:32:54 PM

Hi guys,

Link is now dead and I'm having a nightmare trying to sort out this issue.

I am really concerned about losing data so can I still back up the drive?(LS-CH2.0TL-V2)

 

Also more importantly could some kind soul please upload the LSrecovery file again?

 

Many thanks!

Ryan

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason November 27, 2011, 03:52:46 PM

Here you go Ryan, I've re-uploaded this.

Good luck – and PLEASE remember my advisory warnings still apply when I uploaded this.

 

Dan

 

https://www.yousendit.com/download/T2dmYURPd0FKV05ESjhUQw

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: lbianchi December 10, 2011, 11:48:36 AM

Thanks a lot !!!

 

I have just the same problem and still waiting that peaple from buffalo contact me ... Anyway it really helps.

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: ericasugui December 15, 2011, 07:43:32 PM

I have a LS-CH1.5TL (sold on Japan), and now I live in Brazil.
This topic really helped me!
I followed the steps 1, 2 and 3 (LSRecovery file download).

Now my Linkstation NAS is functional again! Thanks! 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Juha January 01, 2012, 02:36:12 PM

Hi, 

Thank you very much. Recovery file saved my day.

Now my Link station is working again.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: hodders January 06, 2012, 04:12:57 PM

Brilliant. Another LS-CHL V2 saved again from an unknown admin password thanks to Dan posting the Recovery file - worked like a charm.

Why the hell can't Buffalo post this utility!!!??

For the record, I tried seven times to get my drive into EM mode using the pull-the-power-cord out method described in this thread, no joy.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: millerpils January 09, 2012, 05:38:11 AM

Hey all,

 

I've gone through all the procedures, and the Linkstation can be seen in the navigator, and the blue light is constantly on.  I can get to the login, but I can't get in with the original UN/PW and the default doesn't work.

 

I'm nervy about using the reset program, because it says it resets to factory?  I can't risk losing the data on the drive, though I've already run the update, and left the noFormat to 1, as this made more sense to me!  I hope my data is still there.

 

Can I run the password recovery without losing data?

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: millerpils January 09, 2012, 05:52:31 AM

In the end I went ahead and ran it (took a risk).  It failed to reset the PW, but it did reset the settings, which allowed me to reassign an IP and login using admin/password.  The data is also still there (backing up as we speak), with the array intact.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: kvnkerr January 15, 2012, 01:53:08 PM

Followed DanMason post 08-31-2011 08:16 AM step by step

 

moved from 1.37 firmware to 1.56 firmware, after first two stages password still not back to default... ran the LSrecovery and 10 minutes later User:admin  Password:password  works again.

 many thanks. 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: tweakdk January 22, 2012, 03:21:17 PM

Will this work for the LS XH1 as well, I tried step 1 and 2 and no luck, can get it in and out of em-mode, and put new firmware on it, but the password dosent reset to default, so wantet to try the recovery tool.

 

But how does it work, should I be connected directly, with at patch cable as I have when doing firmware update?

 

When I run the recovery file th pc just freezes for 3-4 seconds then the recovery dialog appers, with:

 

Detecting NAS...NG
Aborted.

 

The Apply and Quit, are both diasbled, and I need to go to task manager to kill til app.

 

 

Is it speific to the LS-CHL or can I use it on my LS-XH1?

 

Any help is greatly appreciated.

 

Regards

Jeppe

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: stumacd January 27, 2012, 11:41:36 AM

Any chance you could put this up again please?

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Razza February 02, 2012, 07:15:50 PM

Another request for LSRecovery please! Much appreciated!

: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason February 03, 2012, 03:30:00 AM

Good luck!

 

https://download.yousendit.com/M3BuZm1VQXBwaFM5TE1UQw

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Razza February 03, 2012, 04:36:16 AM

Thanks Dan! Can't wait to try it...

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: golteb February 03, 2012, 09:20:54 PM

Thanks a bunch too Dan!!  Been waiting for a way to reset my LS-XH1.5TL's username and password and finally did it with your recovery file. I performed the firmware update after booting on EM mode a few months ago but couldn't see my share folders. Thing was, at the end of  firmware update, I was being asked for the username and password and the default admin/password was not working. Emailed EMEA support but they asked me to contact Japan support instead since I bought my box in Japan. Japan support was meh as they asked me to just replace the box with a new one. Gladly, your recovery file was able to reset the username/password and now I can use my NAS again. wwwweeeeeeeeee

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Razza February 06, 2012, 03:51:12 AM

It worked Dan. So thanks for that. Incidentally, I didn't force the debug options on as described in steps in this thread so took a bit of a chance, and it still worked.  

 

It took several reboots before all the configuration items appeared on the Web config page. Not sure why. Also, it appears that my unit goes into a unusable state depending (perhaps randomly) on the Power save timer options. Oh well...

 

But good to get it working again.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason February 06, 2012, 04:05:28 AM

Brilliant. So happy this file has been able to help a few of you. I know what it felt like when my Buffalo just went down and I couldn't get access.

Must admit I wasn't comfortable with making this file available for all, in case it made things worse for anyone. But I guess anyone using it was of the mind of "Well it can't BE any worse, so worth a try!" as I was.

 

Just hope Buffalo are watching..

 

Dan

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: VA February 17, 2012, 08:55:26 AM

Hi Dan,

 

Your link is expired, and I think i'm right in the situation you explained (after step 1 and 2). Could you be kind enough to reupload the file?

My data is already backed up, and the linkstation is unusable right now, so things can't go worse for me.

 

Thanks ! 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason February 17, 2012, 09:36:11 AM

ok – here it is again.

 

I think I've set it now so it doesn't ever expire, but I'm no techie, so not sure!

 

https://download.yousendit.com/QlVockhUVEhFc0lsYzlVag

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: VA February 17, 2012, 09:42:46 AM

It worked !

 

Many thanks for the very quick response, you really saved my day.

 

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: linu_x March 01, 2012, 06:19:15 AM

Another request for LSRecovery please! Much appreciated!

 

/Peter

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason March 01, 2012, 07:01:45 AM

Peter,

 

The link in the response works doesn't it? Have you tried it?

 

Dan

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: linu_x March 01, 2012, 07:19:54 AM

Dan

 

It was 3 links, and what link did you meen?

 

 

/Peter

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason March 01, 2012, 08:28:48 AM

https://download.yousendit.com/QlVockhUVEhFc0lsYzlVag

: I use the file to solve the problem
: huixin March 25, 2012, 11:19:29 PM

Think you

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: waihogod May 03, 2012, 08:24:37 AM

I got a same problem on my Pro Duo. it changed to EM mode after I forced power-off the NAS.

The support advised me to perform the firmware upgrade. Then the status resumed to normal but the login pofile is corrupted. My admin password is not working.

 

I have downloaded the Recovery Tool but it prompts "Please note that the NAS which is applied is reset to FACTORY DEFAULT". Does it mean that all data will be erased and all setting will go back to default?

 

Thanks.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Jotin May 03, 2012, 08:33:38 AM

It will completely restore all settings but it will not delete any data.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: waihogod May 04, 2012, 07:53:53 AM

Great ! It is working fine.

 

Thanks DanMason & Jotin.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: chrysanhy May 23, 2012, 10:55:24 PM

I really appreciated DanMason's step-by-step procedure for non-destructively updating the firmware. I just updated today to 1.58 from 1.34. After doing that update, I was able to reset user admin's password to the default "password" by powering down, powering up and holding the function button for 10 seconds, at which point the function button was flashing, and then pressing it for another 6 seconds, as directed by a support person.

 

I don't know if the newer firmware makes recovery easier than it has been, but it's worth a try after an update to >= 1.58 before chasing down a copy of the LS Recovery tool should it disappear again or become out of date. Just for safe-keeping in case I ever need to try it, though, I went ahead and downloaded a copy of LSRecovery.zip from https://download.yousendit.com/QlVockhUVEhFc0lsYzlVag for safe-keeping.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Langy39 May 27, 2012, 04:12:59 AM

Can somebody please load the LSrecovery file again. All of the links do not work.

 

Thanks

 

Graham

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Beeston20 June 08, 2012, 06:48:45 AM

Would you be able to reupload a copy of this file? As the poster above said all the links dont seem to be working.

Thank you

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason June 08, 2012, 06:52:14 AM

Here you go.

GOOD LUCK!

 

http://www.yousendit.com/download/QlVoOGNWaTFmVFpOeDhUQw

 

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: dianasm June 25, 2012, 01:44:38 AM

 

The link is nor working anymore:  https://download.yousendit.com/QlVockhUVEhFc0lsYzlVag

 

Anyone has uploaded a new one recently? HELP!

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason June 25, 2012, 03:07:37 AM

http://www.yousendit.com/download/QlVpT205UnE4Q1RWUThUQw

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: santiaji June 25, 2012, 03:47:31 AM

Thanks for the software..

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Loothin July 09, 2012, 08:31:56 PM

Any chance of posting it yet again. Sorry... all these links seem to be going down. I'm having the same issue that it appears many before me have had. I need to reset the admin password. 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason July 10, 2012, 03:20:27 AM

http://www.yousendit.com/download/QlVnSU5KYUk4NVVLSk5Vag

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: ianm July 13, 2012, 07:43:44 AM

Noticed this thread and thought I would add my experience in the hope that it may help some one else one day.  If you do the same - you do so at your own risk.

 

Have been running a LS-CHL 500 (fw 1.07) for ages and no significant problem.   Yesterday power outage and when box rebooted itself continuous blue light flashing.

 

First observations were that the shares were visible and the SBS that I also run on it was working fine.  Flicked the power button down to power down gracefully but after 10 mins box had not shut down.

 

Tried to admin login to the Web interface to do a reset from there but my admin user password was always rejected BUT I could logon as guest.  I assume the problem was a firmware request and hence password reset but the default admin/password didnt work either.

 

Bit bullet and hard powered off box and restarted - same problem as above.

 

Saw this thread and did the Buffalo reset (holding button etc ) - no change.

Ran the LSRecovery.zip as per this thread - no change.

 

As I am a linux programmer I decided this wasnt going to beat me.  Used acp_commander to get a telnet session on the box.  I eventually tracked down  the web management code and worked out that it used PAM 'login' service to perform the authorisation.

 

Checking the PAM login service config file /etc/pam.d/login I could see the following:

 

# Disallows other than root logins when /etc/nologin exists
# (Replaces the `NOLOGINS_FILE' option from login.defs)
auth       requisite  pam_nologin.so

 

I checked if the /etc/nologin file existed - it did so I renamed it.

 

Hey presto - my admin login now worked fine.

 

Now I dont know where the /etc/nologin file came from whether it was as a result of the power outage, the buffalo reset or the LSRecovery but if it happens again the presence of the /etc/nologin will be the first thing I check.

 

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: kloneboyz September 11, 2012, 06:37:01 AM

Hi Dan! i would like to try the recovery tool...link is no longer working...kindly reupload...thanks!

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: davo September 11, 2012, 10:15:19 AM

kloneboyz wrote:

Hi Dan! i would like to try the recovery tool...link is no longer working...kindly reupload...thanks!


http://www.yousendit.com/download/QlVnSU5KYUk4NVVLSk5Vag

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: shekar_chand September 15, 2012, 05:36:32 PM

Hit the same issue today after upgrading my LS-CH2.0TL firmware (which was forced upon and a real challenge to install ) to 1.6. Tried using acp_commander, telnet wouldn't connect and and not sure if they use th same port.

Cant believe that LS team have still had this issue after over an year and now I cannt access the shared folders on my LS. Real annoyed but just holding my patience to find a fix.

 

I am gonna call the support tomorrow. fingers crossed.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason September 15, 2012, 05:50:53 PM

Here's the link to the recovery file. If it helps anyone.

https://www.yousendit.com/download/TEhYbUpRT01vQUpnRXNUQw

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: ianm September 19, 2012, 03:19:06 AM

Sorry if this is stating the obvious but with acp_commander the problems I have encountered are:

 

Firmware update - changes dhcp and therefore IP address.

Find it works best if I turn off my PC's firewall while it is connecting.

 

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: shekar_chand September 19, 2012, 09:35:30 AM

Thanks very much DanMason. LSRecovery file saved and made my day. I thought I lost my drive untill I tried LSRecovery, All I needed was getting an access to the admin web page. Thanks a ton again

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: tech_junky October 18, 2012, 12:55:47 PM

Hi, Im having the same admin password problem after upgrading firmware. Could you upload that file agian please? Buffalo help desk still dont publish a fix. Many thanks. 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason October 18, 2012, 02:05:06 PM

Try this link. I've hosted it somewhere else this time, hoping it'll stay online forever more!

Can someone let me know if this downloads ok. Thanks.

 

http://www.2lk.com/view/LSRecovery.zip

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: Frode October 22, 2012, 07:03:03 AM

Hi, I have been looking for a way to reset my admin password and found the following site:

http://buffalo-en.custhelp.com/app/answers/detail/a_id/10946/p/31,33,3656

 

It worked as specified for my Buffalo NAS - hope it will help you too.

 

Regards,

 

Frode

 

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: tech_junky October 26, 2012, 04:40:32 AM

Cant thank you enough. It fixed my problem straight away, without the need to follow tech support and completely wipe the partition table and start again. Dan you LEGEND!.

 

The tech team whree very helpful but where unable to provide me with the LSRecovery file, aparently Japanese head quarters have forbidden its distrubtion...which i guess i can understand. As it can reset any NAS boxes admin password.

 

regards

 

DanT

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason October 26, 2012, 04:51:41 AM

Glad to help tech_junky. Happy it worked for you. Hmm..think you're right. Buffalo obviously can't sanction it's distribution, but hopefully they'll se it's helping people out. Please note, anyone reading this and considering using this file, be aware of my caviat – use it at your own risk. I must repeat what the tech support told me that it was made for a very spefific combination of firmware, OS etc and only suitable to my situation. Having said that, it's helped many others. Anyway, don't blame me is all I'm saying. Cheers!

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: thada1 February 07, 2013, 03:33:29 PM

Another satisfied tech forum browser!  Thanks Dan for lsrecovery - my disk full of data backups now available again!  Can't believe a power outage caused my admin password to get reset.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: DanMason February 07, 2013, 03:36:08 PM

Yay! Glad to hear it. I get a warm fuzzy feeling when I get these messages! :) Great news.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: billy192 May 07, 2013, 04:40:10 PM

Dan

I have downloades your update file how do I run it please?

 

 

My NAS went into EM mode. I followed instructions to upgrade firmware to 1.60 and now the password will not be accepted and the default will not work either.  I can see the HDD in the NASNavigator. All the data appears to still be intact, however I cannot get past this password problem.  When I try to map the drive I get the error: Failed mapping. Remote default share is missing.  I saw where a few others had this issue and were sent a file to fix their issue. 

 

 

Thanks

Billy

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: zackloy May 14, 2013, 11:28:34 AM

I have the exact same problem as Billy. EM mode - updated firmware to 1.6, was asked for admin password - problem. I cannot access my LS-CHL V2 now as I can't login at all as all attempts end with an authentication error. I've tried the function button to try to reset the LS to default password settings numerous times without any success. Tried getting the LS back to EM mode - no success. I'm out of ideas. Please help.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: davo May 14, 2013, 11:51:46 AM

zackloy wrote:

I have the exact same problem as Billy. EM mode - updated firmware to 1.6, was asked for admin password - problem. I cannot access my LS-CHL V2 now as I can't login at all as all attempts end with an authentication error. I've tried the function button to try to reset the LS to default password settings numerous times without any success. Tried getting the LS back to EM mode - no success. I'm out of ideas. Please help.


Use this file to recover the unit.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: zackloy May 14, 2013, 12:13:59 PM

Thanks! My drive is accessible again. Truly appreciated your help.

: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: tommeltot December 26, 2013, 03:30:51 PM
Unfortunately I am now also experiencing this problem. The password just stopped working all of a sudden for the admin account.

I see a reference in this thread to "LS Recovery" but none of the links provided are still working.

Would someone still be able to provide this file ?

Thanks, and merry christmas and a happy new year.
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: joma90 December 28, 2013, 04:30:22 AM
go to post http://forums.buffalotech.com/index.php?topic=18684.0;topicseen
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: ctaylor777 January 31, 2014, 08:25:44 PM
Unfortunately I am now also experiencing this problem. The password just stopped working all of a sudden for the admin account.

I see references to a "LS Recovery" file but none of the links provided are still working.

Would someone still be able to provide this file ?

Appreciate any help someone can offer, I have a lot of backup data that I cannot get to because of this issue...
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: anthax February 12, 2014, 11:49:09 AM
Same problem here, looking for the LSRecovery for resetting my password. I had EM mode too after power cut, updated the firmware also and now it's stuck to this password, nice. Can someone post it now?
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: stevec3250 July 08, 2014, 03:39:46 PM
I have the same problem.  Linkstation went into EM mode, i reflashed the firmware to 1.68 but would not accept the password.  Tried resetting to default using function button etc but still no joy.  I have seen others on this post had success- can someone help?
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: s.castro July 18, 2014, 02:22:28 AM
Hi all,

Does any body still have LSRecovery file? according to buffalo they can't provide it any longer since it is considered a security breach so I wonder if some one at this forum could send it to me


Thanks
Sebastian
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: artemisrain July 20, 2014, 12:38:12 PM
Someone please post/email me the LSrecovery file!  Thank you!
: Re: Can't reset admin password for Buffalo Linkstation LS-CHL
: joma90 August 26, 2014, 06:53:00 AM
Ya should really search and look for it. Go here.
http://forums.buffalotech.com/index.php?topic=18684.msg74534#msg74534