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Products => Storage => : Thunderhill June 26, 2011, 02:05:38 PM

: Amber Light Flashing, unable to do anything with my @#$%^& cloudstor 1 TB
: Thunderhill June 26, 2011, 02:05:38 PM

I followed the $%^&*( instructions to install this 1TB Cloudstor unit.  It just doesn't work.  I seem to go around and aorund trying to get this thing to recognize me, turn on or even work.  The NAS software doesn't do anything...  If I can't make this thing work by this evening I will return it  and write it off as another piece of cake made from foreign parts... there should be A PHONE NUMBER FOR TECH SUPPORT WITH AN ENGLISH VOICE AT THE OTHER END!!!

: Re: Amber Light Flashing, unable to do anything with my @#$%^& cloudstor 1 TB
: drmemory June 26, 2011, 05:19:00 PM

don't know where you purchased your product, but product purchased in the USA has 24/7/365 phone support at 866-752-6210 (phone number on the box), and the phone is answered by English speaking techs, just outside of Chicago, ILL