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Products => Storage => : gateo March 12, 2011, 06:28:36 PM

: [WebAccess A] Unable to find NAS server
: gateo March 12, 2011, 06:28:36 PM

I am using WebAccess A on my HTC Incredbile running Android 2.2. After entering the details of my LinkStation LS-XH1.0TL (Firmware 1.37), I keep getting an error saying "Unable to find NAS sever.". However, if I use my phone browser and and navigate to http://buffalonas.com/<mynasname>, I am able to acess it. Any idea what is going on?

 

Thanks

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 14, 2011, 09:25:06 AM

Can you PM me your buffalonas.com name? I'll go ahead and give it a try and see what happens with the app on one of our devices. 

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 15, 2011, 09:32:30 AM

When you are accessing it from a Pc were you accessing it locally or remotely? I tried to use a PC first with the name you gave me and it didnt work. You may want to try disabling https/ssl encryption and disabling the upnp and specifying port 9000 internally and externaly. You can then forward port 9000 to the ip address of your linkstation through your router. 

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 15, 2011, 11:51:03 AM

I was able to access it via a PC once I turns off the SSL encrytption. I would try my previous instrutions and try it with your phone again. The android app may not be able to handle the SSL encryption. And putting the unit to a static ip address and manually adding in the port forwarding is always the best practice if you are having issues connecting. 

: Re: [WebAccess A] Unable to find NAS server
: gateo March 15, 2011, 12:12:18 PM

I don't understand how you are able to access with SSL turned off. If I do a http access I am seeing the following error message:

 

Bad Request

Your browser sent a request that this server could not understand.
Reason: You're speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

 

Can you try access it using an Android phone and debug what is going?

 

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 15, 2011, 12:28:39 PM

I did try it with an android phone and i could not connect. I tried with an iphone and a computer and I could connect. I still recommend that you follow my previous instructions. SSL encryption is still enabled. When you disable the SSL incryption you will not get the error about using https. 

: Re: [WebAccess A] Unable to find NAS server
: gateo March 17, 2011, 12:49:39 PM

Turning off SSL allowed me to connect from the WebAccess A app on my Android phone. But that is really not acceptable. I do not want to leave my NAS on with SSL turned off. Where can I go to open a bug against WebAccess A app?


Thanks

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 17, 2011, 01:02:11 PM

I doubt that its a bug. It is probably something to do with your phone. I can go ahead and set this up for you and test it out to see if it is an actual bug or not. I will post back with the results. 

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 17, 2011, 06:47:34 PM

I tested it out and it is a bug. I'll go ahead and forward it up to corporate. Thanks.

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 22, 2011, 09:46:43 AM

I have forwarded and I was told that it is a known issue and they are currently working on an update.

: Re: [WebAccess A] Unable to find NAS server
: gateo March 22, 2011, 11:48:54 AM

Thank you. 

: Re: [WebAccess A] Unable to find NAS server
: epalite March 23, 2011, 09:13:05 AM

Hi,

 

Is this issue also happen on Linkstation Duo.

 

I can't make use of BuffaloNAS.com/myNAS services, either on PC or Android phone. I notice the IP resolved does not the current dynamic IP.

 

Please help!!!

: Re: [WebAccess A] Unable to find NAS server
: epalite March 28, 2011, 11:56:10 PM

Is there any update on this BUG?

: Re: [WebAccess A] Unable to find NAS server
: Jotin March 29, 2011, 08:20:50 AM

Epalite, I doubt you are suffering from the bug. If you just disable the HTTPS SSL encryption it should work. Your stating that it doesnt work on any device, so it has nothing to do with the bug on this android app. It is most likely a setting on your linkstation or port forwarding in your router. 

: Re: [WebAccess A] Unable to find NAS server
: epalite April 01, 2011, 09:19:04 AM

Yup, I did disabled the HTTPS/SSL option it doesn't register via uPnP (Ok fair enough, my router problem perhaps) and seems Ok with with manual registration (it doesn't return error) by port forwarding 9000.

 

I am using port  forward 9000, and not port trigger 9000. Correct?

 

However, when I did a http://buffalonas.com/mynas from my local PC, I noted it is searching for an IP which is NOT my IP.

 

I tried it from PC from WAN side, it is the same incorrect IP.

 

I tried it from my Android over 3G, the cursor spins and returns COMM ERROR.

 

I am on Starhub cable.

 

: Re: [WebAccess A] Unable to find NAS server
: geniusttc April 01, 2011, 09:34:30 AM

Hi , any update on this issue ?

 

I have the same problem , of the IP address not correct , the i webaccess just do not work with my Linkstation .

 

Can the app be rewritten to allow user to enter the URL , instead of using the " buffalonas.com "  ?

: Re: [WebAccess A] Unable to find NAS server
: surethom June 07, 2011, 05:23:27 PM

This is my last buffalo product, it is just way to complicated to get this to work, & from what i can see from the tech support, there is no help.

 

I can connect via the web http://buffalonas.com/ & from the android  webaccess A at home when connected to Wifi (which is where the buffalo linkserver is plugged into, but when i try not on the wifi it never works, which is pointless it does not work on my Android nor, pc.

 

I have a Netgear N150 Model DGN1000 any Help PLEASE.  & UpNP is enabled.

: Re: [WebAccess A] Unable to find NAS server
: epalite June 08, 2011, 07:54:08 AM

Hi,

 

There was a problem before, which I believe it was resolved 1 or 2 months back.

 

Screen capture and post your configuration page here.

 

You can access from local WiFi and not from your 3G. Unlikely you can access from outside WiFi.

 

I guess your Buffalo registered itself to Buffalonas.com, It is likely that your Netgear port forwarding is not complete.

 

Upnp probably wasn't working for your Netgear, so sklp auto UPnP and try manual configure. Port forward 9000 to your Buffalo NAS IP.

 

You are near to getting it complete :)

: Re: [WebAccess A] Unable to find NAS server
: Jotin June 09, 2011, 08:17:57 AM

Epalite is correct. The only reason it would not work off of wifi is because port forwarding is not complete....

: Re: [WebAccess A] Unable to find NAS server
: ValkyrieAnne October 27, 2012, 03:57:47 PM

I am having the same trouble. I can access buffalonas.com/mynas through the pc but not the android. I'm getting the "unable to find NAS server." error. 

 

I finally got in to my router settings. I have a Cisco RVS4000. I went to single port forwarding, settings are: 

External Port 9000

Internal Port 9000

Protocol TCP

IP Address [192.168.1.***] (my buffalo address)

Enabled - checkmarked

 

What am i doing wrong?

: Re: [WebAccess A] Unable to find NAS server
: realborat October 28, 2012, 09:07:54 AM

Ok first  go to www.canyouseeme.org and check if the port you ve assigned for webaccess is open.If it is

try this link

http://buffalonas.com/manual/en/iphone00.html

: Re: [WebAccess A] Unable to find NAS server
: RiteWing February 20, 2017, 07:07:33 PM
Hello,

   I have a LS-WTGL/R1-V3 F/W 3.10 Linkstation.

While using my PC, I can access it via my home network or the internet.

I can log onto BuffaloNas.com and enter my device name and it connects just fine.

The same applies to the browser in my Android device (Galaxy S7 edge.)


What does not work, is when I try to use the WebAccess A app.

I enter my BuffaloNas.com name as I do above, but I get the following:

Unable to find NAS server.

I have my router set to forward port 9000 and it does for everything but this.

What could I have wrong?

My Web browser connects just fine on or off the LAN.


Bob