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Products => Storage => : love_bump February 21, 2011, 08:29:37 PM

: when returning faulty
: love_bump February 21, 2011, 08:29:37 PM
hard drives to buffalo do i have to pay for the shipping or does buffalo send out a return bag? also is a statement/purchase log from paypal enough for proof of purchase? i never received a receipt in the box the drives arrived in..
: Re: when returning faulty
: JoshC February 21, 2011, 09:26:47 PM

Buffalo will pay the shipping to you and you pay the shipping to us.  I dont believe that a pay pal receipt will be sufficient proof of purchase but I would contact customer service just to make sure.  Here is the number below.

 

24/7 US and Canada

866-752-6210

: Re: when returning faulty
: love_bump February 21, 2011, 09:38:23 PM

thank you i will call them i have found the number for ireland as that is were im from..