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Products => Storage => : Dr_Chuck February 01, 2011, 07:08:00 PM

: Array scanning I15 - Terastation Live offline
: Dr_Chuck February 01, 2011, 07:08:00 PM

My terastation Live went offline and has Array scanning I15 displayed on the panel. The unit does not show up on NAS Navigator nor allow me to login? Is this a temporary event while it is scanning the RAID 5 array?

: Re: Array scanning I15 - Terastation Live offline
: Jotin February 04, 2011, 08:32:52 AM

Yes, this is temporary. It should only take a couple hours to maybe a day. 

: Re: Array scanning I15 - Terastation Live offline
: Dr_Chuck February 05, 2011, 01:53:08 PM

Been going for three days.  Still not able to speak to it via NAS or web interface. Rebooted and appears to have come back online. No error messages displayed and data appears intact. Any ideas why it would hang like this?

: Re: Array scanning I15 - Terastation Live offline
: Jotin February 05, 2011, 02:00:56 PM
It could have been a firmware issue. Best bet would be to flash it with the latest version.