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Products => Storage => : tejaswi September 11, 2010, 11:51:32 AM

: Linkstation Duo LS-WXL media server issue
: tejaswi September 11, 2010, 11:51:32 AM

Product: Linkstation Duo LS-WX2.0TL/RI
Firmware: 1.34

 

I recently upgraded the firmware from 1.3 to 1.34 and now am unable to view the contents of the media server on my Sony BDP-S570.

I had some issues with 1.3 previously where few of the folders were accessible. Some of the video files were not being streamed even though they were in MPEG-2 format. Setting the refresh interval to 15 mins & force refresh did not help.

 

I even tried restarting the media server after the firmware upgrade as well as rebooting the NAS, but without success.

 

Any help in resolving this is appreciated.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 12, 2010, 02:53:54 PM

I'm facing the same problems. After I've updated my LinkStation Due to firmware 1.34 the MediaServer is not visible for the clients (Philips TV 37PFL8605) anymore. The does also not see the DNLA clients anywore. Unfortunately, I can't find the old firmware in order to do fallback. Is there any other option to get it working again?

 

Thanks in advance!

: Re: Linkstation Duo LS-WXL media server issue
: tejaswi September 13, 2010, 01:22:58 PM

I went back to an older firmware (1.24) and it works. This is not the ideal solution, but what the heck. Atleast my media server is up & running.

I specifically bought this device for the media server capabilities and am very disappointed. Hoping to see this fixed soon

 

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 15, 2010, 04:23:35 PM

As there was no solution available and I could even find an older firmware version for a rollback I've investigeted the problem by myself.

 

After I've found a way to logon to my LinkStation Duo running firmware 1.34 I've found the following error messages in /var/log/messages:

 

login as: root
root@LS-WXLF88:~#
root@LS-WXLF88:~# vi /var/log/messages
- /var/log/messages 60/60 100%
Sep 15 23:03:04 LS-WXLF88 smbd[7637]:   getpeername failed. Error was Transport endpoint is not connected
Sep 15 23:03:04 LS-WXLF88 smbd[7637]: [2010/09/15 23:03:04, 0] lib/util_sock.c:write_data(562)
Sep 15 23:03:04 LS-WXLF88 smbd[7637]:   write_data: write failure in writing to client 192.168.69.4. Error Connection reset by pe
Sep 15 23:03:04 LS-WXLF88 smbd[7637]: [2010/09/15 23:03:04, 0] lib/util_sock.c:send_smb(761)
Sep 15 23:03:04 LS-WXLF88 smbd[7637]:   Error writing 4 bytes to client. -1. (Connection reset by peer)
Sep 15 23:03:14 LS-WXLF88 file_smb[7638]: [User:hubertus(192.168.69.4)] File Open(Read) /mnt/array1/www/htdocs/index.php
Sep 15 23:05:58 LS-WXLF88 syslogd 1.5.0: restart.
Sep 15 23:05:58 LS-WXLF88 logchkd[1683]: 000 : log file (/var/log/lighttpd.webui.access.log) is newly rotated
Sep 15 23:06:12 LS-WXLF88 twonky: Media Server script is begun. type=restart
Sep 15 23:06:12 LS-WXLF88 twonky: stop Media Server
Sep 15 23:06:16 LS-WXLF88 twonky: Media Server begins starting. contentbase=/mnt/array1/share diskinfo=/mnt/array1
Sep 15 23:06:27 LS-WXLF88 dbrescan[10489]: dbrescan: start sleep [3600]
Sep 15 23:06:28 LS-WXLF88 twonky: Media Server does not start yet.[1] Retry call ...
Sep 15 23:06:30 LS-WXLF88 twonky: Media Server does not start yet.[2] Retry call ...
Sep 15 23:06:32 LS-WXLF88 twonky: Media Server does not start yet.[3] Retry call ...
Sep 15 23:06:35 LS-WXLF88 twonky: Media Server does not start yet.[4] Retry call ...
Sep 15 23:06:37 LS-WXLF88 twonky: Media Server does not start yet.[5] Retry call ...
Sep 15 23:06:39 LS-WXLF88 twonky: Media Server does not start yet.[6] Retry call ...
Sep 15 23:06:41 LS-WXLF88 twonky: Media Server does not start yet.[7] Retry call ...
Sep 15 23:06:43 LS-WXLF88 twonky: Media Server does not start yet.[8] Retry call ...
Sep 15 23:06:45 LS-WXLF88 twonky: Media Server does not start yet.[9] Retry call ...
Sep 15 23:06:47 LS-WXLF88 twonky: Media Server start was failed in the start.
Sep 15 23:06:50 LS-WXLF88 mt-daapd[10865]: Firefly Version svn-1586: Starting with debuglevel 2
- /var/log/messages 28/60 46%
...

 

The above error of the media server can be easily reproduced. You just have to execute the startup script /etc/init.d/twonky.sh or restart the server from the web interface. The problem occurs with both version 1.33 and 1.34.

 

I would expect the vendor to provide a bugfix, as this is obviously a configuration bug in firmware release younger than 1.24.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: gantcliff September 16, 2010, 03:35:15 AM

Interesting investigation, well done.

 

The media server issues have been discussed a lot on here but no reliable solutions found apart from using an earlier version of the firmware.  If you haven't already, make sure you vote for this idea to ensure that the media server problems come to the attention of the firmware developers.

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 18, 2010, 02:46:25 PM

Finally, I've found a solution for the problem: When updating the firmware (e.g. to 1.34)  the LinkStation also downloads the latest version of the twonky media server automatically from the internet. It appears as if the most recent version of the twonky server does not work with newer versions of the LinkStation firmware anymore.

 

Solution: Update of firmware while being disconnected from the internet. By cutting the connection to the internet the firmware update script cannot download the latest twonky media server and thus takes the given one which works fine.

 

See also (in German): http://forum.discountnetz.com/buffalo-linkstation-duo/probleme-mit-media-server-nach-firmware-update-auf-1-34-t588-10.html

 

But, do not press the button 'Update DTCP-IP function' afterwards, as this will update your twonky server with the latest version too.

 

I'd would need to revise my recent comment regaring the firmware requiring a bugfix. It's obvoiously the twonky server which is buggy. Neverthess, the firmware could be made a bit smarter by downloading only those versions of the twonky server which proofed to be working.

 

Good luck!

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 19, 2010, 06:05:29 AM

There is one thing I'd like to add.

 

The twonky media server is being updated automatically upon start/restart of the LinkStation and the Twonky version from firmware 1.34. is being replaced by latest not working version. To avoid this the script '/etc/init.d/twonky.sh needs to bemodified.

 

By disabling the call of 'do_majishanzu ${1} ${2} ${3}'  in line 250 through inserting a '#' at the beginning of the line the automatic update procedure will not be called anymore.

 

Root access to the device can be easily achieved as described here: http://buffalo.nas-central.org/wiki/Category:LS-WXL#Gain_Root_Access

 

Good luck!

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 19, 2010, 03:55:19 PM

How did you manage to roll the firmware back to 1.24?  I tried following the instructions on the sticky (http://forums.buffalotech.com/t5/Storage/FAQ-3-of-5-TFTP-boot-procedure-please-read-this/td-p/11015) but no joy.

 

Any help would be appreciated!

: Re: Linkstation Duo LS-WXL media server issue
: tejaswi September 20, 2010, 08:57:40 AM

The instructions can be found @ http://forums.buffalotech.com/t5/Storage/FAQ-2-of-5-Force-Firmware-update-procedure-please-read-this/td-p/11011

: Re: Linkstation Duo LS-WXL media server issue
: Unhappy09 September 20, 2010, 12:01:57 PM

Hubertusw, I am not trying to disagree with you but I dont think that updating the firmware installs the latest version of Twonky. I think it might install a version of twonky but it is not the latest. We have been asking for an update to twonky on these forums for at least 1 year now and we are all still stuck with the a version that is at least 2-3 versions too old. So I think the problem still lies in the firmware 1.34. Alot of people have had issues with it, there seems to be problems with the media server and the web access when you update to 1.34.

 

***Maybe someone from Buffalo can confirm this, it would be interesting to find out if its true, since I have updated my firmware but my Twonky is still an old version. The latest version of twonky is 6.0.1 and I have 4.4.19 which like I said is very old. Does anyone have anything else apart from 4.4.19?

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 20, 2010, 02:42:00 PM

@Unhappy09: Please check /var/log/messages on your LinkStation. During start-up procdure you will find some rows inserted by a program called 'majishanzu'. Depending on whether there is an internet connection available or not this tool will update your twonky server to a version newer than 4.4.19_e2, which is the version that comes with firmware 1.34. Inserting a # at the beginning of line 250 in twonky.sh you can disable this call.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 20, 2010, 02:50:53 PM

@ndg_uk: I did not roll back to 1.24 but to 1.33 which you can download from the vendor. In order to install 1.33 on a 1.34 you would need to update 'LSUpdater.ini' like this:

 

 

---------------------------------

[Application]
Title = BUFFALO LS-CHL / LS-XHL / LS-WXL / LS-WSXL Series Updater Ver.1.33
WaitReboot = 1200
WaitFormat = 600
WaitFileSend = 600

[Target]
ProductID = 0x00000011
ProductID2 = 0x00000012
ProductID3 = 0x00003006
ProductID4 = 0x00003007
Name = LinkStation

[Flags]
VersionCheck = 0
NoFormatting = 1

[SpecialFlags]
Force = 1
---------------------------------------------------

 

But, I newer saw the dialog with the different checkboexs titled 'Debug Mode' although I've also tried to switch into debug mode by adding a special flag 'debug = 1'. As it also works in normal mode this doesn't actually matter.

 

BTW: All data and configuration settings remain unchanged during firmware updates (1.34 -> 1.33, 1.33 -> 1.34).

 

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 20, 2010, 03:17:46 PM

Thanks  hubertusw

 

Could you post the link where you downloaded 1.33 from?  I can only find 1.24


Thanks!

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 20, 2010, 03:24:02 PM

Here you go:

 

1.24 http://www.buffalo-technology.com/support/getfile/?LS-WXL-fw124.zip

 

1.33: http://www.buffalo-technology.com/support/getfile/?LS-%28W%29X_series-fw133.zip

 

1.34: http://www.buffalo-technology.com/support/getfile/?LS-%28W%29X_series-fw134.zip

 

Cheers

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 20, 2010, 03:56:52 PM

Thanks!

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 20, 2010, 04:34:34 PM

Last numpty question!

 

I've just installed 1.33 and the dlna server still isn't working.  Am I right in saying that I should do the update process without an internet connection to stop it upgrading to the duff version of Twonky?

 

Thanks

: Re: Linkstation Duo LS-WXL media server issue
: Unhappy09 September 20, 2010, 05:39:09 PM

hubert, I want it to update to the newest version of Twonky and I have a live internet connection at all time, why would it not be updating?

 

....Would be really nice if someone from Buffalo would chime in on this. I would love to have a newer version of Twonky installed. Thanks

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 20, 2010, 05:50:40 PM

Yes, internet connection has to be cut during the installation of the new firmware. Otherwise the crappy version is being downloaded and installed automatically.

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw September 20, 2010, 06:09:06 PM

You can easily install a newer version the the twonky server such as http://www.twonkyforum.com/downloads/6.0.1/twonkymedia-linkstation-pro-6.0.1.zip.

 

Installation

  1. Copy the fie to /usr/local
  2. Unzip the file: unzip twonkymedia-linkstation-pro-6.0.1.zip -d twonkymedia-linkstation-pro-6.0.1
  3. Stop the twonky server: /etc/init.d/twonky.sh stop
  4. Save the current version by renaming the directory: mv twonky twonkymedia-linkstation-duo-4.4.19_e2
  5. Create a link pointing the new version: ln -s twonkymedia-linkstation-pro-6.0.1 twonky
  6. Start the new twonky server: /etc/init.d/twonky.sh start
  7. Check if it is running: http://<your IP>:9050/config
  8. You can also monitor syslog for further information: tail -f /var/log/messages
  9. For a fallback to version 4.4.19 you just have to stop the server, remove the link and create a new one pointing to the old directory. Now you can easily switch between the two version by just changing the link.

Unfortunately, the new version requires a registration key which is not available to me. Any idea where to find the key for my current version 4.4.19 ?

: Re: Linkstation Duo LS-WXL media server issue
: Unhappy09 September 20, 2010, 06:34:43 PM

Hubert you are talking to a total novice here, I dont understand half of the stuff you are discribing. I got as far as downloading the file, but I cannot do the rest. I dont even know were to look for these entried. For example, I dont know any other way to stop the media server function besides going into my web interface for the Linkstation and turning off the Media Server function. I think my problem might be that I have a Linkstation Live while you have a different porduct. I would really love to upgrade to the latest and would be willing to buy a new license but I don't think its possible with my unit.

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 21, 2010, 01:32:29 PM

Working like a dream!

 

Thanks to everyone for their help

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 22, 2010, 04:40:25 PM

ok spoke to soon! 

 

If I power off my drive, when I restart it, the media server doesn't run and I need to go into the admin section and tell it to refresh the library now then it shows up!

 

This happens for both 1.24 firmware and 1.33.

 

Any ideas?

 

(I just with Buffalo would actually fix the 1.34 firmware!!!!!)

 

Thanks

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 23, 2010, 03:03:46 PM

Think the problem might be my impatience!

 

Seems if I leave the drive to boot up and wait a wee while the media server appears.  Its a bit slow (like myself!)

: Re: Linkstation Duo LS-WXL media server issue
: Dustrega September 23, 2010, 03:31:29 PM

I would like to substitute that "slow" with impetuous.  It's alright we've all been there :D

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk September 24, 2010, 02:57:26 AM

Ok, this is now royally doing my head in!

 

Sometimes when my drive starts up, the DLNA server appears after about 5 mins, other times it just doesnt show ever!!!!!


Arrggghhhh!

 

I can't be the only one having this problem (but maybe the only one moaning about it!!) 


Without any fancy hacking of the nas drive, is there any way I can telnet onto it to find out if there is an error of some sort which is causing the DLNA server to fail?

: Re: Linkstation Duo LS-WXL media server issue
: jrmyeh October 02, 2010, 10:56:29 PM

You guys sound like you're having problems similar to mine. I've got a LS-XHL, not a LS-WXL, but I'm going to assume the nuts and bolts are similar.

 

I've set up my media server, and it (eventually) successfully sees all 67,000+ music files, they play well in iTunes (I'm using a Mac), and everything's right with the world. Then I turn off the NAS (I cycle it off at night to conserve its life), back on the next day, and poof - no NAS media server share shown in iTunes. I try getting the OS to load the music share separately (through Finder), I try restarting the media server, then opening the modify dialogue to make sure everything is still set correctly, then making it refresh - all no go. The NAS share never comes back up in iTunes.

 

This isn't a NAS media server share comes up, but comes up empty problem - I fixed that by updating to iTunes 10.0.1. This is a no share appears at all problem.

 

The only way I've found around this is to reset the NAS back to factory defaults, then reprogram the media server. Of course, this means reprogramming all my user folders, permissions, etc, etc, and is a serious pain. Oh - and I can't ever turn the NAS off again, lest I do all this over again.

 

Does this have to do with the current firmware (1.34), or am I doing something wrong?

 

Thanks!

: Re: Linkstation Duo LS-WXL media server issue
: Parallax78 October 03, 2010, 10:23:07 AM

i have a similar problem.  Except with my LS-WXL,  Windows MP and iTunes could see it but would not connect.  I reset the machine by switching it off, holding down function and switching it on, after 6 secs release function and press again for another 6 secs.  After this the Linkstation shows up in my Media Player as PVconnect (ls-wxl980) and everything is fine!  I can even log into twonky on <ip>:9050

 

If I do anything like log into the web admin page or plug in a usb drive it all goes belly up and reverts back to Twonky which doesnt seem to connect in my media players.

 

And it still wont see any USB drives, not even a buffalo HDD.  I think i'm going to cut my losses and buy a Qnap.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: jrmyeh October 03, 2010, 10:54:30 AM

Well - it looks like I've learned my lesson then.

 

Downgraded to firmware 1.33. No help. Same problem. Disappearing NAS media server after NAS restart.

 

And by the way, I did consider that this was due to the fact that I have 60,000 songs. So, I set up a test folder on the NAS, put ONE mp3 into it, and have experienced all the same problems after NAS restart.

 

I'm sick of this - it's been a complete waste of my time.

 

Can anyone recommend other brands of NAS that they've tried, tested, and found to be true to their advertising. Because this one isn't.

: Re: Linkstation Duo LS-WXL media server issue
: Parallax78 October 03, 2010, 01:06:09 PM

QNAP TS-210 

 

This is the one I am buying on monday morning.  It doesnt come with any HDD's but you can cut your losses and put the HDD's from the Linkstation into it.  Hey presto a good NAS system!

 

They sell for around £170 on Amazon.

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw October 03, 2010, 01:31:48 PM

There is a solution for Media Server disappearing after restart. You may want to check this: http://forums.buffalotech.com/t5/Storage/Linkstation-Duo-LS-WXL-media-server-issue/m-p/40406#M27698

 

The easiest way is to start with a forced firmware update while disabling the internet connection. After that you neet to get root access in order dot modify /etc/init.d/twonky.sh. That's it!

 

: Re: Linkstation Duo LS-WXL media server issue
: jrmyeh October 03, 2010, 03:08:03 PM

Hubertusw,

 

Thanks for the help, but that looks fairly technical, and I'm really just an end user, who paid for a product advertised to do certain things, who found the product falling short. Looking around these forums seems to show a lot of other people in my situation. I'm not a computer programmer, or an IT guy. I brought a NAS, and it doesn't work as advertised - pure and simple. The value of my wasted time has already surpassed the worth of the device.

 

It seems that Buffalo's marketing model relies on a hit and run strategy - they get to to buy one thing, you wise up and don't buy another, but by then they've made their money. I guess that works for their bottom line, but it's poor business strategy, and I don't expect to see them around in this market for very long - word will get out, and their share will drop.

 

If there is a solution that doesn't involve working around in the guts of the unit, and can be learned and successfully executed in under an hour, I'm all ears....

: Re: Linkstation Duo LS-WXL media server issue
: jrmyeh October 03, 2010, 03:11:37 PM

And also, in case this helps anyone else avoid a waste of their time, I downgraded all the way to 1.24. Still won't work. iTunes shows the server, and I click on it, and it tries to load for a second, then stops, and that's it. That firmware version should have put me before all this bad twonky stuff that I've seen associated with 1.33 and 1.34.

 

It just doesn't work.

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 October 03, 2010, 11:11:22 PM

@jrmyeh. Have you tried downloading the latest iTunes just released end of last week? It is supposed to fix the problem. See http://discussions.apple.com/thread.jspa?threadID=2565874&start=15&tstart=255

 

I haven't tried it. Let me know if it works with the firmware 1.24 and 1.34.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: jrmyeh October 03, 2010, 11:40:32 PM

That was a different problem. Under iTunes 10, you saw the server, but no content. That's been fixed. The problem I'm having is an older one - you don't see the server after cycling the power on the NAS - not until you do a firmware reset (which kills all your settings).

: Re: Linkstation Duo LS-WXL media server issue
: franbour October 05, 2010, 02:42:26 AM

I have seen on Japan Buffalo Web that 1.37 release of firmware was available today. Wait and see ...

: Re: Linkstation Duo LS-WXL media server issue
: davo October 05, 2010, 07:59:44 AM

i can almost gaurantee you that 1.37 will not resolve the media server issue. Look at the release notes (you may need to brush up on your Japanese :P )

: Re: Linkstation Duo LS-WXL media server issue
: franbour October 05, 2010, 12:21:53 PM

Ver.1.37

:smileyvery-happy:

: Re: Linkstation Duo LS-WXL media server issue
: davo October 05, 2010, 12:25:53 PM

taken from google translate:

 

* LS-VL series, LS-WVL support for the series.
    
* The screen changes from the Web to fix php.ini settings are not reflected on the server.
    
* I-mode version does not work Fixed a problem with Web access.

 

 

No media of the media server, it will more than likely be an update through the DTCP itself, not a FW update.

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk October 07, 2010, 09:43:59 AM

No sign of an update to the media server?

 

Poor poor show Buffalo....

: Re: Linkstation Duo LS-WXL media server issue
: funkmaster October 07, 2010, 01:26:50 PM

Same problem here!

 

My TV (Samsung UE40C6710) recognizes the Linkstation Duo LS-WXL (firmware 1.34) but it can't list my files.

No files (pictures, MP3s, Videos etc.) are shown on the TV, but my Linkstation is full of them.

 

There must be a solution...

I am thankfull for any help!

: Re: Linkstation Duo LS-WXL media server issue
: jrmyeh October 09, 2010, 04:25:16 PM

Ok.....time for me to revise my commentary....

 

Turns out the media server on 1.24 DOES work. The two 1.3 versions definitely were broken, but 1.24 has been serving me faithfully for a week now. I have the NAS set to power down every night, and every next day my Mac (running iTunes 10.0.1) pulls up the NAS media list (all mp3's) without a problem. Well.....it takes a minute, but there are like 60,000+ of them, so I'm happy with that.

 

 

Short answer ---- you want media server capability on the LS-XHL? Downgrade firmware to 1.24. Done.

 

 

Oh.....and I'll never be upgrading the firmware again.

 

Interesting way Buffalo does things, huh?

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 October 10, 2010, 10:14:32 PM

@jrmyeh. Do you see the NAS shared library in the itunes? I still struggle to get iTunes 10.0.1 to see the shared library. I have both PC and Mac - neither can see the shared folder. I am also running on fw 1.24. It works fine though on itunes 9.2

: Re: Linkstation Duo LS-WXL media server issue
: franbour October 11, 2010, 03:38:03 PM

There is another thing to consider with 1.24 ! You can access the configuration pages through "your.linkstorage.ip.adress:9050" in a web browser.

: Re: Linkstation Duo LS-WXL media server issue
: Dustrega October 15, 2010, 02:31:29 PM

@yoshi2000: If the issue is not present in one version of iTunes, but in another then it most likely would be the software in my best estimation.

: Re: Linkstation Duo LS-WXL media server issue
: dcurrier October 18, 2010, 12:56:04 PM

I bought one of these from Dell last week.  When I hooked it up and powered it on the power light never stopped blinking so after an hour or so I called tech support.  They had me download and install the new 1.34 firmware.  At the end of the process,  I got this message

 

"Linkstation has booted up as an emergency mode. Updating may be failure. Please reboot the Linkstation again and confirm it boots up."

 

The Nav found the device but listed the network as UNKNOWN and always showed the drive in EM mode.

 

We tried this about 4 times.

 

 

It came up in EM mode each time so he had me return it and get another drive.  The new one came this AM and it acted the same as the prior one.  Again Buffalo tech support had me try the new firmware and had he same results.  They told me to get yet another drive.

 

This is a simple Windows based network with 4 machines all running XP.  I tried the process on 2 of the 4 machines just in case some other Anti virus or other software was getting in the way.  I find it unlikely that 2 machines in a row would fail the same way but I suppose its possible.

 

Anyhow they told me to get another machine but I'm not sure how Dell would like that.

 

Judging from this thread it seems like a firmware issue.

 

Any thoughts?

 

David

 

 

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk October 22, 2010, 04:20:43 AM

Any update as to when we'll get a new firmware with a working DLNA server?

 

 

: Re: Linkstation Duo LS-WXL media server issue
: joe78 October 27, 2010, 10:55:54 AM

Thank you guys for helping me get 1.33 working without getting the Media server screwed up due to the automatic update.

 

I really hope Buffulo fixes this in the next firmware update. It's a real pain to do all the steps, especially getting root and editing the twonky.sh file.

 

After tickering around for a few hours I managed to successfully remove the auto update line. If anybody needs help getting through the things let me know. I will be glad to help out.

 

Special thanks to  hubertusw for his instructions.

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 October 28, 2010, 09:09:38 AM

@joe78: Did you get it to work with the latest itunes10? Can you see the buffalo shared library on the left side?

 

I saw that this is your first posting and I don't know where you have discussed the solution in this forum. Would appreciate if you can share the steps you have done.

 

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo October 28, 2010, 06:16:53 PM

@joe78

 

I gladly accept your offer of helping us!!!

 

I managed to downgrade to FW 1.33 but I am struggling to remove the auto update line.

 

I am not really an IT guy and I am stuck after line 4 for the instructions to gain root access (http://buffalo.nas-central.org/wiki/Category:LS-WXL#Gain_Root_Access)

(thanks for the links hubert by the way!!!)

 

I could find the index.php file in www/htdocs but I do not know how to open it. And even if I could open it, the remaining of the instructions is too much tecnical for me and I would not know what to do.

 

So if you could try to explain this in simple words and step by step, this would be great.

 

In the meanwhile, I will keep my LinkStation running to avoid the automatic update of the twonky server.

 

Cheers,

: Re: Linkstation Duo LS-WXL media server issue
: assJack1 October 29, 2010, 06:56:53 AM

I have two of these devices.  One w/ firmware 1.30 and one w/ 1.34.  FW1.30 works flawlessly - which is why I bought a second unit.  Unit-2 (the one w/ FW1.34) MS acts like a piece of junk.  Media server just does not show files. 

 

So, here I have two units.  One is great and the other is just down right not working -and I KNOW it's the Buffalo device.  The best thing is that I can verify setting amongst the devices, so I know that they are configured correctly.

 

I am going to try to downgrade my FW to 1.30 but can't find it on the website (thanks Buffalo for hiding these really well!).  But, I have managed to find 1.24, 1.26, 1.31, 1.33.   I'll start with rolling back to 1.31 (closest to my working 1.30) and see what happens.

 

 

 

 

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo October 29, 2010, 12:15:21 PM

After a second thought, I think it will be easier for me to downgrade to the last version which has no issue with the media server.

 

Additionally, I would like to have utorrent as bittorrent client.

 

Does anyone know (and preferably have the link) of the latest firmware with utorrent and with the media server working fine?

 

Cheers

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo October 29, 2010, 06:51:48 PM

Speaking of utorrent...

 

Tonight, I realised that utorrent does not work anymore since I downgraded from FW 1.34 to FW 1.33.

I can open the utorrent WebUi page, I can add a torrent but the software does not see any seeds or peers.

 

This is very strange as utorrent was working fine when I first upgraded from FW 1.19 (still with Download Manager instead of utorrent) to FW 1.34. I did not have to change anything to the internal settings.

Then, when downgrading to 1.33 to fix the issue with the media server incurred by 1.34, utorrent stopped finding seeds/peers.

 

I tried to return to 1.34 (to double check) without success, utorrent keep not finding seeds/peers.

 

Now the questions:

1) Does this issue ring a bell to anybody? If yes, did you manage to fix the problem?

2) Does anyone have saved old versions of the firmware for the LinkStation Pro, so that I can downgrade it down to a version with the media server working fine AND with the original Downloads Manager instead of utorrent?

 

AAHHH !!!! I wish I never had updated this firmware!!!

 

For info, the problem does not come from the torrent file itself. I tried it with a version of utorrent installed on my computer and everything worked fine.

 

Thanks a lot for your help,

Cheers,

: Re: Linkstation Duo LS-WXL media server issue
: gantcliff October 30, 2010, 03:16:35 AM

Hi there,

 

I am running firmware version 1.24 and the media server and bittorrent both work fine.  I've tried all the later versions of the firmware but have always reverted back to 1.24 as I've never been able to get the media server working with the later versions.

 

Cheers.

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 October 30, 2010, 04:08:35 AM

@gantcliff.  Did you try using the latest itunes? Did you see the shared folder on the left side of itunes?

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo October 30, 2010, 09:11:12 AM

@gantcliff

 

Do you know where I could find this FW 1.24 for the LinkStation Pro LS-XHL?

 

In the links given by Hubert (page 2 of this topic), the firmwares 1.33 and 1.34 are OK for all the LinkStations but the 1.24 seems to be only for the LS-WXL.

 

Can I use it anyway or should I look for a proper FW 1.24 for the LS-XHL?

 

Cheers,

: Re: Linkstation Duo LS-WXL media server issue
: ikester October 30, 2010, 10:04:23 AM

For what it's worth here is the response I got from TS on this issue.

 

 

 

We are aware there are issues with the Media Server in the latest firmware. Unfortunately we haven’t got any official fix for it at the moment. This is the reason why we can just suggest you to try the following procedure which we have succeed in a few occasions.



1) Reset the unit in the System -> Restore/Format tab.



2) Make sure the LinKStation has access to internet (the screenshot from the Network tab wasn’t attached to your previous email). In the Extensions -> Media Server tab click a number of times to the update DTCP-IP button.



You may need to go through the update DTCP-IP procedure 3 or 4 times for the Media Server to start again.



3) Full FW update in debug mode. This will delete the data on your unit.



1. Please get the latest firmware from our website:

http://www.buffalo-technology.com/support/downloads

In the Downloads page you can select the model number from the drop-down menu and download the latest firmware update file. Save it on your desktop and extract it creating a new folder.

2. Disable any firewall/antivirus installed on your computer. Also, be sure to have your PC connected with an Ethernet cable to the router the NAS is connected with, no wireless connection.

3. Within the extracted firmware folder on your Desktop open up *updater.ini in Wordpad or Notepad.



· Modify it as follow:

[Flags]

VersionCheck = 0 (modify this line from 1 to 0)



· Add this lines:

[SpecialFlags]

Debug = 1



4. Save the modifications and start the *updater.exe (the application) file. Right click the title bar of the Updater window and select Debug (D). This will bring up the Debug options.

5. Select the following ones:



· Do not check version : Install the firmware without checking if it's an older/newer version that the one actually installed

· Force Update : This will have the program force the update even if it detects the same version was already installed.

· Erase User Config : Takes your unit configuration back to default

· Rebuild Table Partition : Deletes and recreates the table partition of the unit. THIS WILL ERASE DATA ON THE UNIT



6. Click on OK and finally on Update to run the firmware installation.

Don’t hesitate to call us back if you need any further support.

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo October 30, 2010, 11:25:06 AM

All,

 

I find a solution to my problem with utorrent here: link

Sorry to have polluted this topic about that. I thought this was due to the FW update.

 

So now I am back with the LinkStation on FW1.33 with utorrent and the media server running.

 

I will just make sure that the LinkStation is not connected to internet when I reboot it.

Unless if someone can provide me a former version of the firmware with utorrent and the twonky media server that does not update when rebooting the NAS.

 

Cheers,

: Re: Linkstation Duo LS-WXL media server issue
: assJack1 October 30, 2010, 04:40:52 PM

Tried installing FW 1.33, 1.31, and 1.24 and all did not fix the problem of not having files show up in the DLNA media players.  They installed onto the drive just fine, but after loading on one simple media file - the players just do not see the file.  To get the media server to work I was forced to have an internet connection - so I had to update.

 

My first unit w/ F 1.30 works fantastic.  My first WorldBook also works fantastic. This new unit, FW, simply does not.  Could it be defective?  Well perhaps - but I am convinced f it is defctive - it's a software/Firmware cause.

 

I'm done pulling my hair out over this.   I'm returning it and going to get another WD World Book...already got my RMA....

 

 

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo October 31, 2010, 06:46:49 AM

@assjack1,

 

A few things:

 

- This is true that 1.33 has an issue with the media server if you update it. I cannot tell for the 1.31 has I have not tried it and nobody mentioned it on this topic. However, based on what I could read in this topic, you should not have any issue with 1.24. Everybody said that 1.24 was working fine. The issue with the media server appeared in the later releases

 

- Can you give us a few details about your installation? I do not understand why you need to have the internet connection for your media server to work fine. Your LinkStation needs to be connected to your router (of course) but your router itself does not require to be connected to the internet.

 

- Additionally, the problem is not have the LinkStation always connected to internet, the problem is to have the LinkStation connected while you turn on your LinkStation as the update of the media server is made on the boot of the LinkStation.

 

What you should do is:

 

- Disconnect your router from internet,

- Turn your LinkStation on,

- Install the firmware you want,

- Once, the installation is finished, you can reconnect your router to internet.

 

Then, anytime you turn your LinkStation off, you will need to disconnect your router from internet anytime your turn the LinkStation on again.

 

Last question: How long do you wait before checking that a file is on the Media Server after loading your test file (which I assume is a multimedia file (video (not mkv), music, photo))?

Sometimes it is a bit long to see the file.

 

Cheers

: Re: Linkstation Duo LS-WXL media server issue
: joe78 November 01, 2010, 07:15:07 AM

Hi there, I just saw all these posts on the thread, haven't logged in for a few days. Did @ChouchenLolo and @yoshi2000 manage to get it working? If not I will try to post in more details the steps required.

: Re: Linkstation Duo LS-WXL media server issue
: joe78 November 01, 2010, 07:28:48 AM

Since you have gotten www and the webserver working, you can start with the PHP stuff.

 

http://buffalo.nas-central.org/wiki/Category:LS-WXL#Gain_Root_Access

 

What they mean by adding that line to get root is this:

Go to the newly created shared folder called www, and find the index.php file. Replace the contents of this file with the PHP script in item 8. You can use a text editor. Since I am on a mac i used Tomato. I think notepad will do too.

 

Now to execute this script, you need to go to your webbrowser and point to this index.php. You need to enter the NAS IP address followed by the port number and the file name. In this case index.php.

 

You have now achieved root access.

 

As I mentioned previously, I am on a mac. So to gain ssh access, I used terminal. I am not sure how this works on a windows machine.

 

In terminal ssh to the ipaddress of your NAS. Looks like:

ssh root@ipaddress

 

If you get prompted for a password just press enter. You should now have access to your NAS via SSH.

 

go to the specified directory via: cd /etc/init.d

 

Now you need to edit the twonky.sh file. For this I used vi editor. Check out http://www.cs.colostate.edu/helpdocs/vi.html for the commands.

 

Roughly you will need to open twonky.sh with vi. Scroll to line 250 and insert # before this line. Save the file and you are done. Exit from vi, exit from terminal.

 

Now just make sure you do not click on update DTCP-IP in the Linkstation Media server settings.

 

Now you should be running utorrent and your mediaserver won't bugout after a restart. Hope this helps. I am not very good at writing instructions. :)

 

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 November 01, 2010, 09:24:07 AM

@joe78: No luck so far. I have even upgraded to the latest firmware just released ver 1.37. Still cannot see the shared folder in my itunes10. The other PC with itunes9 works though. So, there is still compatibility issue between Buffalo NAS and itunes10 though some said it has with the latest itunes release.

 

 

 

 

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo November 01, 2010, 10:49:08 AM

Joe78,

 

Thanks a lot for your explanation.

 

It is quite clear and I can understand most of it even when not in front off the proper files you are talking about (I am at work just now :smileytongue:).

 

However, as I said in a later post, I think I will not try to modify the LinkStation just now.

My LinkStation is on most of the time (for bittorrent and ftp server) and I turn it off very rarely so this is not really a problem for me to just disconnect it from internet the few times I need to re-start it.

 

I will wait for a new release of the firmware that fixes the bug.

 

However, I will keep this topic in my favorites and I will come back to it if the firmware takes to long to come or if I have to turn off/on the LinkStation more often.

 

Thanks a lot for your help anyway, it is much appreciated.

 

Cheers,

: Re: Linkstation Duo LS-WXL media server issue
: assJack1 November 01, 2010, 07:40:14 PM

Hi. I didn't mean to say the media server had to be hooked up to the Internet. What I meant was that another poster said to disconnect from the Internet when asked to update DTCP. Iam reporting that to even start the server I had to update DTCP and to do that - I was forced to connect. It's just opposite what someone else stated. Everytime I tried to start the server, LS said to update DTCP. Did this for every firmware I tried. to answer your other question,I'd place one file that I know works and wait up to 24 hours. . Still no luck

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo November 02, 2010, 04:30:01 AM

@assjack1

 

Concerning your point when you say that you are forced to update the DTCP when enabling the media server, I think I see what message you are talking about.

 

When you are in the LinkStation menu and enable the media server, a pop up message appears asking you to update the DTCP and for this you need to be connected.

 

Actually by 'updating DTCP' you should understand 'update the media server'. This is exactly the problem: you do not want to update the DTCP.

 

Consequently, you just can discard the message. Keep the LinkStation disconnect from internet and click 'OK'. Then wait for a bit and the media server should work normally.

 

When you think about it, a firmware should be fit-for-purpose. I.e. when you install it, you should be able to use it immediately without doing anything else (like an update from internet).

Otherwise, anybody who intended to use the NAS disconnected from internet would be screwed. I admit that willing to use the LinkStation disconnected from internet would be a strange decision as you would just give up 90% of the capabilities of the NAS (like the bittorrent, the FTP server, the webserver, the web access...), but this is still a possible use of the device.

 

Hope this helps,

Cheers,

 

: Re: Linkstation Duo LS-WXL media server issue
: seaton1709 November 05, 2010, 09:30:22 AM

There is another possible issues that I have found with the Twonky and Firefly media servers built into the firmware 1.34, after gaining access to a SSH session as described above, and monitored the logs during startup of the Twonky (UPnP) and Firefly (iTunes) services, I identified that Firefly services started and scanned my large music collection successful the first time and was available in iTunes. However after rebooting, the services then fails to start with a I/O error. This is due to the created Firefly database being copied to //var/tmp directory which is remapped to a  RAM drive that only has ~18Mb avilable on my device. The is a known issue with NAS drives and the old version of Firefly used. If your database file exceed the ammount of RAM drive available then teh startup fails....hence no iTunes. The Twonky server only provides uPNP DLNA services and may be working, but will NOT be picked up by iTunes. You can check by running XBMC or Windows Media Center in Vista or Windows 7.

 

I have more technical details available and a workaround for remapping /var/tmp drive to a physical location in the startup script in /etc/init.d which allows a large FireFly database >20mb to startup correctly.  I am still investigating what teh impact is on making the /var/tmp persistent rather than a RAM drive.

 

Some of the technical detail can be found here.. http://sourceforge.net/apps/phpbb/freenas/viewtopic.php?f=38&p=13304&st=0&sk=t&sd=a

 

 

 

: Re: Linkstation Duo LS-WXL media server issue
: ChouchenLolo November 05, 2010, 10:13:53 AM

@seaton1709

 

Is this error due to the version of Firefly that is installed with the firmware directly?

Or is due to an incompatible version of Firefly installed automatically by the linkstation from internet on rebooting (like for the issue we have with twonky media server)?

 

I.e. After a fresh install of the firmware, would making sure that the linkstation is never connected to internet while booting solve the problem?

 

Cheers,

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk November 12, 2010, 05:41:14 AM

So I'm guessing no update from Buffalo as to when this will be fixed?

 

Pretty shocking....

: Re: Linkstation Duo LS-WXL media server issue
: MarlowUK November 12, 2010, 09:55:38 AM

I find it shocking that there seems to be quite a few people complaining about the problems with the media server on a few models of Linkstation.

 

Does anybody know if it's the same problem? I have the XHL and I'm having to restore my linkstation in order before the media shows up.

 

Is there any timescale for a possible fix?

: Re: Linkstation Duo LS-WXL media server issue
: tejaswi November 21, 2010, 12:28:57 AM

An updated firmware 1.37 has been released by Buffalo. Has anyone updated their firmware?

 

Does the new firmware take care of this issue?

: Re: Linkstation Duo LS-WXL media server issue
: franbour November 21, 2010, 05:29:10 AM

@MarlowUK:

what I find schocking is that if you don'y leave in US Buffalo doesn't want to speak with you. There is no  forum for France so ther is no possibility to have a problem solved : http://forums.buffalotech.com/t5/Storage/LS-WXL-new-firmware-what-a-mess/m-p/36369

 

@tejaswi:

In the release notes we can only read "Fix an issue that php.ini changed from the Web Admin interface is not reflected in the Web server." I am not sure that this release will solve our problems.

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 November 26, 2010, 01:43:41 AM

 

@tejasiwi: I've upgraded to firmware 1.37. No change. The only fix is on the php.ini problem.

: Re: Linkstation Duo LS-WXL media server issue
: ndg_uk November 26, 2010, 07:47:00 AM

So I've waited nearly 3 months for an update to the firmware and when one is released it doesn't address the main problem I and others have had with the media server.

 

I am slowly losing patience with the so called support from Buffalo. 

 

Can someone from Buffalo answer me a simple question: 

 

When will a version of the firmware be released which solves the DLNA server issue?

 

I'm not holding my breath for an answer.  Go on, give us all an early xmas present...make it do what it is designed to do...is that too much to ask?

: Re: Linkstation Duo LS-WXL media server issue
: gizmo91 November 26, 2010, 01:30:11 PM

I just receive this unit today and upgraded from 1.34 to 1.37 (before reading the forums) -- and get the following message when I go to the Media Server tab

 

"While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection."

 

I click the Update DTCP-IP button and it goes from Downloading to Rebooting -- but nothing changes, still get this message.  So am I (and it appears others) unable to use the Media Server on this unit?  That is one of the main reasons I purchased it - may have to retun it.

: Re: Linkstation Duo LS-WXL media server issue
: assJack1 November 26, 2010, 05:22:07 PM

@gizmo91

 

Yeah, I had the same problem.  No matter what was tried, I had to update DTCP-IP or the media server would not start.  Media server started or not, I just could never get it working with the new firmware .  I wish a fix, or some acknowledgement, or something other than silence from Buffalo would happen soon.  I'm was starting to become a big Buf fan, but my patenice is running thin. 

 

I truely love my other Buffalo system.  True to form, it works as advertised - that is why I was perplexed with a follow-up unit purchaed about two months later.  Been looking at Synology, possibly as my next device, but am holding off until March to see what Buffalo does.

 

I think this is what has to happen:

 

  1. Acknowldge an issue exists.  (The fact this thread exists can attest to something).
  2. Determine if it's user error or a buffalo problem.  (If it's not Buffalo's fault, but us 'users', then they are off the hook.  But I firmly believe this is not the case).
  3. If it's a user problem tell us what we are doing wrong.
  4. If it's a device problem, tell us if it's part of Buffalo written firmware or an issue related to third party firmware buried inside the unit (DLNA supplier?)
  5. If it's a device problem, tell us what is being done to fix the issue and what can be done now to address this issue.
  6. If it's a device problem, tell us what is being done for future releases to avoid this issue (e.g. more rigorous testing, ...)

(And 'no' I am not going do hack my way in and change scripts.  Silly to do that, when the system should work out-of-the-box.  Buff-Tech can release an EXE to do that patch - not me wasting time).

 

In the meantime, I'll enjoy my one working system and keep my fingers crossed hoping this issue gets fixed soon.

 

: Re: Linkstation Duo LS-WXL media server issue
: hubertusw November 28, 2010, 05:17:18 AM

I also feel that this kind of arrogance in how Buffalo’s support is responding to users’ complaints is not acceptable at all.

 

As issue and possible workaround were already described very clearly before a solution for the problem should not be a big deal for them. Even if the issue is related to a third party component the Twonky server which is provided by PacketVideo Corporation there is for sure a solution that can be achieved only on Buffalo side.

 

My experience with the products and the support from Buffalo will be reflected in my reviews for which well known online dealers are asking for…

: Re: Linkstation Duo LS-WXL media server issue
: marcello November 28, 2010, 07:08:48 AM

I also updated my Linkstation duo 2tb from 1.34 to 1.37 and had some trouble to get the media server update completed - downloading and rebooting all the time. After few attempts I checked the network settings (set the DNS manually to what my ISP uses) then turned off the media server and shut down the Linkstation from the button back of the device. Then I turned it back on and logged in and pressed that "Update DTCP-IP" button. And it was completed. After that I turned the media server on and checked the operation through my PS3. At least the big photos (18mpix) are displayed much better than with previous version of Twonky. The resolution before was just 640x480, but now it seems to be close to Full HD.

: Re: Linkstation Duo LS-WXL media server issue
: gantcliff November 28, 2010, 04:30:43 PM

Hello all,

 

Just to add my experience to the pile...

 

I've been running firmware 1.24 on my LS-WXL for many months as it was the only firmware with which I could access the media server correctly using my Xbox 360, Windows 7 Media Player, and standalone internet radio.

 

Recently I upgraded the LS-WXL to firmware 1.37 (after quite a few failed attempts), but when accessing after the upgrade the media server page I kept getting the following message:

 

While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection.

 

I tried updating the DTCP-IP via the button but the update process kept hanging as described above.  After trying this a few times and getting nowhere, I reset the device to the factory settings (this doesn't affect the data on it) and tried updating the DTCP-IP again, and hey presto - it worked fine!  Now my LS-WXL is running 1.37 and the media server works perfectly with all my devices - although I haven't tried it with a PS3 as I don't have one.

 

Hope this helps.

 

Gareth

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 December 02, 2010, 08:52:07 PM

What's your new version of DTCP-IP ?

: Re: Linkstation Duo LS-WXL media server issue
: gantcliff December 03, 2010, 04:50:22 AM

Hi there,

 

My DTCP-IP version now shows as 1.40-20101112, I don't know what version it was before though.  When I access the media server admin pages I don't receive any popup messages telling me that DTCP-IP needs to be updated, and if I press the the 'Updated DTCP-IP' button I get server progress bars and when they're finished the version is unchanged so I guess I've got the latest version.

 

Cheers.

 

Gareth

: Re: Linkstation Duo LS-WXL media server issue
: chankartat December 20, 2010, 02:59:41 AM

My media server had the same problem and working finally !!

 

Here are the steps I took but I'm not sure exactly which step corrects the problem :

  1. Login to linkstation administration web page.
  2. Under the menu "Network->Setting->IP Address Setting", disable DHCP on Linkstation Duo and assign static ip instead.
  3. Specify primary and secondary dns ip address given by your Internet Service Provider.
  4. Under the menu "Extensions->MediaServer", disable Media Server(without doing this, my experience is that DTCP-IP won't update. It just keeps going into that updating-rebooting cycle).
  5. Still under MediaServer menu, enable auto-update. Enable refresh (I specified 30minutes refresh). Refresh now.
  6. At your router, enable portforwarding to the static-ip you specified in Step 2. External port number should be 80 but can be others as long as it is mapped to port 80 of the static-ip.
  7. Click "Update DTCP-IP". MediaServer should be updated now.
  8. Enable MediaServer.
: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 December 31, 2010, 11:17:32 PM

@chankartat: I tried following your method. When I re-enabled the MediaServer after the successful DTCP-IP update, the DTCP-IP failed to restart. Firmware is currently on 1.37.

 

: Re: Linkstation Duo LS-WXL media server issue
: chankartat January 01, 2011, 06:28:25 AM

You meant the media server failed to restart?Not sure what caused it.

My media server has been working ever since.

 

Probably a proper reboot would help to affect those dtcp-ip updates.

 

I have other problems now with the media server. I think it's more of lack of feature then bug.

1. Port 9050 - is blocked, can't admin twonky/media server. Read a few post, it was accessible in FW v1.24

2. Media folder - only allows 1 folder to be selected for serving media. I don't like the idea of having many levels of subfolders under 1 media folder.

3. MKV files - not all mkvs can be streamed, gets "unsupported file format" on the client. Not sure it's the client or the server.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: chankartat January 01, 2011, 12:13:16 PM

More features didn't work for me :

 

4. srt subtitles - won't stream

5. fastforward - did not work on my uPnP client (I'm using a digital hardware media player with uPnP client built-in)

 

Not sure if this is my client or the Twonky server. There are some discussion at www.twonkyforum.com about srt files not supported and pause not working by older Twonky server(the one in preinstalled in Linkstations?). Was it just my uPnP client or is this happening to other Linkstation Media Server users ? Are the Linkstations installed with older Twonky server?why?

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 January 03, 2011, 12:48:10 AM

 

My problem started after upgrading fw from 1.24 to 1.37. The DTCP-IP wasn't updated. Updating it gave downloading/booting status which eventually failed. Tried several times without any luck. I followed your suggestion to stop the mediaserver first and then update the DTCP-IP.

 

The update was finally completed. But when I restarted the media server,  the DTCP-IP function failed to work. On the left side of the status, the DTCP-IP doesn't show anymore and it gave a pop-up msg saying that the DTCP-IP update failed during firmware update (same as before the update).

 

If it worked, it should show the DTCP-IP version on the left side of the bar below the firmware version number. I have another unit that shows both firmware and DTCP-IP version on the left side.

 

It seems that the media server and DTCP-IP do not get along. Can you check your NAS?

 

 

 

: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 January 03, 2011, 12:51:08 AM

 

I have been streaming MKV files and also AVI with SRT or ASS sub files off the NAS. All are working fine. I am using VLC client on PC, and separete AC-RYAN media player. All can do fast forward. I suspect your client / media player is the problem. NAS is just a storage.

 

 

: Re: Linkstation Duo LS-WXL media server issue
: chankartat January 08, 2011, 12:44:53 AM

 

Latest firmware v1.4 is out !

And Twonky is gone/replaced with Logitech SqueezeBox media server !

 

Suggest you upgrade to this latest firmware to get rid of all that media server problem.

: Re: Linkstation Duo LS-WXL media server issue
: chankartat January 08, 2011, 12:53:24 AM

......and yoshi2000 you are right.

 

It's my client/media player not supporting mkv and subtitle streams and fast forwarding.

: Re: Linkstation Duo LS-WXL media server issue
: SM73i January 08, 2011, 06:35:12 AM

I have a LS-WXLE1E & just upgraded to 1.4 and my media server wont start - every time I try to start it I get an error popup saying "Internal error has occurred. Restart LinkStation". I've tried restarting the box but it wont fix it. 

 

any ideas?

 

 

 

 

: Re: Linkstation Duo LS-WXL media server issue
: Jotin January 08, 2011, 08:49:07 AM

If you still have a copy of the 1.37 firmware I would reinstall that on to the unit. Firmware 1.40 seems to have a bit of problems at the moment. 

: Re: Linkstation Duo LS-WXL media server issue
: chankartat January 09, 2011, 08:27:43 PM

I didn't get that error before.

Suggest you do a force firmware upgrade to v1.40 (refer FAQ 2).

Also suggest you assign a static-ip to your linkstation instead of dynamic from dhcp.

 

 

 

: Re: Linkstation Duo LS-WXL media server issue
: SM73i January 14, 2011, 01:24:48 PM

This worked a treat. Thanks!!

: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: SM73i January 14, 2011, 05:24:30 PM

CORRECTION - All is not quite right still:smileymad:

 

Still got 2 problems:

 

1. I can't see 90% of my media files on any DNLA device

 

2. I can't access the Squeezebox web interface

 

**UPDATE** Issue 1 seems to have resolved itself - I think Squeezebox is just slower than Twonky at refreshing the available file list. This morning when I checked all of them appeared there. Still cant access the web interface though :(

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: marcello January 16, 2011, 07:14:08 AM

Sqeezebox access not working here either. Even it should be accessible through the operating interface of the NAS. Is it really so that the Twonky Media server is replaced with the Squeezebox. Or is it just addition to enable only music streaming for Logitech Squeezebox devices etc.?

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: MafiaMan January 16, 2011, 07:44:04 PM

SM73i wrote:

CORRECTION - All is not quite right still:smileymad:

 

Still got 2 problems:

 

1. I can't see 90% of my media files on any DNLA device

 

2. I can't access the Squeezebox web interface

 

**UPDATE** Issue 1 seems to have resolved itself - I think Squeezebox is just slower than Twonky at refreshing the available file list. This morning when I checked all of them appeared there. Still cant access the web interface though :(


I have same no.1 problem as you .  With 1.34fw everything worked for me . When i'm browsing "by folder" i always see the same file in any folder i open . I don't see reason why they had to complicate things like this .

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: jamitupya January 20, 2011, 03:27:53 AM

mmm...1.4 is a tad bit slow on the uptake isnt it.... i get nothing but unknown format when trying to play anything on my ps3.... backwards from my old linkstation...

 

 

:S  

 

oh well, likely back to shop with it....i dont need storage, i need a central media server for ps3

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: Jotin January 20, 2011, 10:36:53 AM

I'm running 1.37 and my ps3 sees it just fine. Last I checked my ps3 was on firmware 3.55 or something close to that. It works great. I have the latest media server firmware which is 1.40. I have my media server set to a share folder with no access restrictions. I have no special settings set in my two routers (using a WZR-HP-G300NH as root with buffalo wired to access point WHR-HP-G300N). I have not tried 1.40 yet. Are you trying to access the files on the ps3 under the appropriate SMB menu, like videos for videos and such? It should appear as one of the media servers with a picture of your actual buffalo device. The ps3 even sees my WZR-HP-G300NH media server and connects to that just fine. My NAT type on my ps3 is NAT type 3. 

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: RichJ January 21, 2011, 07:29:53 AM

I have had a problem with my media server with all firmware versions since 1.34 and including 1.40. Although my Sony TV can see the media server no new content is added. I have set the media server to update the content at various intervals but this seems to make no difference.

 

My media folder has security applied. Could this be the problem?

 

I also seem not to be able to access the sqeezbox setup on the web interface.

 

Can anyone help with these issues?

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: jamitupya January 22, 2011, 10:48:17 PM

Hi Jotin,

i have nearly the same setup, but i have the 301NH, my PS3 is latest version 3.55. I have a 1TB linkstation with fw1.10 and it runs MOST media to my PS3 without issues.... this new one doesn't run ANY of the media.... it lists it all fine, can navigate perfectly, just either unsupported or corrupted... obviously this is a firmware issue.

 

this isn't my first bbq so im a bit iffy on the new buffalo products. i called loca support in Japan and they said it supports standard formats and there are no known issues...obviously incorrect given the amount of blog posts on the japanese web about this.

 

curious, thanks anyway, will keep tinkering

 

 

Edit: I also cant seem to access the squeezebox setup web.

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: marcello February 06, 2011, 03:33:58 AM

Has anybody solved the problem that the squeezebox can not be accessed? This seems to be an issue of other buffalo products too with firmware version 1.40. Fix this Buffalo!!!

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 February 20, 2011, 10:44:33 AM

 

Finally got hold of the firmware 1.40, update it from 1.37. Same problem.

 

The firmware update was successfull but after enabling the media server, the message keeps coming up 'While firmware updating, media server update cannot be updated completely. Please clik 'Update DTCP-IP' button after establishing internet connection".

 

I have tried several times updating DTCP-IP (disabling media server first, otherwise it will take forever). It always said "The operation was successfully completed". The DTCP-IP version shows 1.40-20101129) .But when enabling the media server, the same message pops out asking to update DTCP-IP.

 

Is there any resolution to this? I've been waiting from firmware to firmware. Without the DTCP-IP, my itunes shared folder will not show.

 

 

 

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: ahvanderboon March 24, 2011, 04:36:58 PM

Hi,

 

What seemed to have done the trick for me is to:

  1. disable the media server
  2. update DTCP-IP
  3. enable the media server

I did have a couple of times that after enabling the media server again, DTCP-IP was lost again. So perhaps it requires some patients between the steps 2 and 3 and maybe even a reboot before re-enabling the media server (honoustly cannot remember, this was in FEB). But eventually DTCP-IP stayed on.

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: doobre September 17, 2011, 06:36:19 AM
I have two buffalo LS-WX4.0L.. the first baought in 2010 which is firware 1.34

I have two Buffalo LS-WX4.0L. one is fine the other not so

#1 bought in july 2010 is now firmware v1.54 (v1.34 was the same problem)

#2 bought in august 2011 firmware 1.54 and it works fine with all functions and has done since I plugged it in.. no need to change any settings just update the firmware from 1.41 to 1.54 and enable the media server, update the DTCP and go....

 

BUT #1 has always shown the message about DTCP is not updated completely (same message as the others reported here) please make sure it is connected to the internet and click update again. I do and It says "downloading" then "rebooting" for 10-15 minutes and finally says it could not update completely.

 

However all the functions I need are working.. Upnp and the DLNA can be seen from the network and play okay.. DLNA is very slow so I use only Upnp only.. Mind you I have no protected DRM stuff anyway...

but the nagging message is always there to show it is not all happy..

 

BUFFALO PLEASE FIX THIS ISSUE WITH THE MEDIA SERVER DTCP AND WE WILL ALL BE HAPPY LITTLE BUFFALO'S...

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: yoshi2000 September 23, 2011, 12:08:19 AM

 

This is an old thread. I have 2 LS-WXL with these issues.

One unit, I reflashed the firmware and deleting all data before it worked.

The other, I simply disabled the media server before updating the DTCP-IP. After the upgrade is completed, enable back the media server.

Hope it helps.

 

 

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: jtu100 May 05, 2012, 06:26:31 PM

Dear all,

 

I met following problem on my Linkstatio?n Duo LS-WXL system:

- After saving some tens thousand files (music and photos) I could not any more see my latest photos by TV (Sony) nor play new music anymore. All older photos I could see and play older music files. For example after saving new photos I only could see one and only same photo on all new folders.

I had old firmware (1.34).

I found here at Tech Forum there were similar cases for other users. So I decided to update newest available FW (1.56).

Update went fine, no errors, no warnings, but still I see that Media Server has still old version (DTCP-IP:1.40-20110204).. and still I have same issue as was before FW update:

- Cannot display any newly saved photos nor cannot play newly saved music.

I tried many actions to have Media Server updated:

- Rebooted whole Linkstation, restarted Media Server, disabled DLNA server, enabled DLNA server, clicked 'Update DTCP-IP' -button and did them in several orders -- no help. Now I'm a bit desparate.. cannot use my Media Server as it should serve me:

- Display me my all also new photos and play music - so also newest ones.. now couple thousand newest photos are invisible...

 

What could I do more, please help?

 

Best regards,

- Jari -

 

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: daveyd90 August 10, 2012, 12:37:38 PM

Hi - I purchased the same product (Linkstation Duo LS-WXL) a week ago.  Since buying it I constantly receive the error message "

While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection."

 

I click the "Update DTCP-IP" and always receive the same message..."While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection."

 

I have restored - rebooted - gone back to old firmware - gone back to new firmware - booted into EM mode and done all of this - disabled DNLA - etc etc.  Nothing stops these messages? 

I have now arranged a swapout unit from Buffalo as I still haven't put anything onto the unit as I didn't see the point until I stop receiving error messages.

But - I fear, having read all of these messages, that I will probably have the same issue on the replacement unit.

 

Is there anyone out there with any advice on this at all????

 

 

: Re: UPDATE: Re: Linkstation Duo LS-WXL media server issue
: sgjwright January 22, 2013, 03:25:01 AM

I am having a similar issue and can not seem to find the Media Server.

 

I have a Buffalo Duo 4TB, the media server was working fine accessed by PS3 and Airplayer.  I was able to access video, photos and music. I had all my docs within 3 shares, Video, Photo & Music. The last week the media server was not found on PS3

 

I accessed the Web Prog for the device and had the following message when I access Media Server option:

 

"While firmware updating, Media server update cannot be updated completly. Please click update DTCP-IP after establishing internet connection".

 

This I eventually resolved but then I needed to select a 'Public folder' for the Media Server, it would  not allow me to access all shares. I have created a generic 'media' share and move all docs into this under different folders. This generic share I have selected as the public folder.

 

I have restarted the media server, performed a refresh of the media libarary . I now see the media server but not any of the documents within the share.

 

I have not performed any firmware updates recently, I am on the latest firmware version. Something has happened recently tocause this.

 

is this related to the DTCP-IP issue?