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Products => Storage => : scottv May 12, 2010, 08:02:38 AM

: Cannot Access LinkStation outside of home network
: scottv May 12, 2010, 08:02:38 AM

I am having a problem accessing my LinkStation from outside the home network.

 

LinkStation 2.0Tb

Netgear WGT624

 

IP Address Properties

Automatic via DHCP: Disable

IP Address: 192.168.1.10

Subnet Mask: 255.255.255.0

Default Gateway Address: 192.168.1.1 (Netgear router)

Primary DNS Server Address: 192.168.1.1 (Netgear router)

Secondary DNS Server Address: blank

 

 

Web Access Settings

Web Access Service: Enable

HTTPS/SSL Encryption: Disable

Use BuffaloNAS.com: Enable

BuffaloNAS.com Name: *******

BuffaloNAS.com Key: ******

DNS Hostname: blank

Auto-Configure Firewall (UPnP): Disable

External Port: 9000

 

Any help would be greatly appreciated!

Thanks

: Re: Cannot Access LinkStation outside of home network
: davo May 12, 2010, 08:25:01 AM

You need to go onto your netgear router and forward port 9000 to 192.168.1.10 for TCP.

Once this is done correctly you will have access from a remote connection.

: Re: Cannot Access LinkStation outside of home network
: scottv May 12, 2010, 11:12:35 AM

Under  Port Forwarding/Port Triggering I added a Custom Service to Port Forwarding

 

Service Name: LinkStation

Start port: 9000

End Port: 9000

Service Type: TCP (Not TCP/UDP or UDP)

Server IP Address: 192.168.1.10

 

Tested from http://canyouseeme.org/ to the external IP address gathered by the web site to port 9000

 

Received the following reply: Error: I could not see your service on 6X.61.176.235 on port (9000)

 

Could I be missing something else? 

: Re: Cannot Access LinkStation outside of home network
: davo May 12, 2010, 11:18:37 AM

Yes, if canyouseeme.org is saying there is an error then you have not step up the port forwarding correctly or it is not working on the router.

: Re: Cannot Access LinkStation outside of home network
: scottv May 12, 2010, 11:41:47 AM

Could there be a routing issue from external to internal? Do I need to set anything else up like a 3rd party DNS? Is there another port I could check on my computer to see if any ports work coming in?