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Products => Solved Storage Threads => : donavin410 November 17, 2020, 02:41:17 PM

: Nas servers and surface pro running windows 10
: donavin410 November 17, 2020, 02:41:17 PM

My client just purchased a new Nas server. I set it up on the network, shared a folder. I can see the folder and map the folder to all of my windows 10 based workstations running on a desktop platform. I have a windows 10 surface pro ( full version of windows) that can not see the nas server via my network but can access it via the ip address using a web browser. Is there a know issue with the way surface pro network is set up that wouldn't allow it to see the nas server?

: Re: Nas servers and surface pro running windows 10
: donavin410 November 17, 2020, 02:42:47 PM

also I did try this even though its a new nas server, did not help
https://www.buffalotech.com/knowledge-base/windows-10-cannot-access-shares-on-nas

: Re: Nas servers and surface pro running windows 10
: 1000001101000 November 17, 2020, 03:17:21 PM

If it's new you should probably start by contacting Buffalo Support.

: Re: Nas servers and surface pro running windows 10
: donavin410 November 18, 2020, 08:41:08 AM

: 1000001101000  November 17, 2020, 03:17:21 PM

If it's new you should probably start by contacting Buffalo Support.

That's how i ended up here. I cant find a support number, the one listed on their website was a dead conference call number.

: Re: Nas servers and surface pro running windows 10
: donavin410 November 18, 2020, 08:41:35 AM

: 1000001101000  November 17, 2020, 03:17:21 PM

If it's new you should probably start by contacting Buffalo Support.

Do you know the number?

: Re: Nas servers and surface pro running windows 10
: Texturtle November 18, 2020, 10:21:34 AM

Go here:

https://www.buffalotech.com/support (https://www.buffalotech.com/support)

Put in the serial number for the NAS and it will give you the support options for the NAS.