Buffalo Forums

Products => Storage => : hed031 November 03, 2009, 02:23:23 PM

: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: hed031 November 03, 2009, 02:23:23 PM
   

i would like a application for windows 7 ultimate x64 and i cannot download application program with entering s/no from hd-px500u2.

Could you help send its to me or send link of them for downloading, please?

 

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha November 03, 2009, 02:57:18 PM

Where did you purchase it from?

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: fadhilah November 04, 2009, 11:57:31 PM
   

I have same problem, I buy from japan, but i need download software in english language

 

thnx

 

 

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha November 05, 2009, 04:47:55 PM

Fadhilah Please check your PMs.  I'll await you confirmation that you got it.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: fadhilah November 05, 2009, 06:03:06 PM
   

Dear PCPiranha, thanks alot.

 

Its very helpfull, i'll get it asap

 

 

Once again, thanks alot bro..

 

best Regards

 

Fadhilah

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: v12dtype December 18, 2009, 09:56:02 PM
   

Hi,

I also bought mine in Japan and cannot download the english software using my serial number. Can someone please provide an incomplete serial number so I can iterate and get the software, or provide a d/l link? 

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: fritzcm December 19, 2009, 11:01:43 AM
   

Hi,

I just bought a Buffalo Ministation HD-PX500U2/RD in the Philippines. I was surprised that the drive did not have any software inside. I bought the drive for the encryption software and now I was disappointed not to find it.

 

Although the store provided a one year warranty, I want to download the software online. I tried entering my serial number and it keeps on telling me that the serial is invalid.

 

Help please?

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: wallbanger December 20, 2009, 04:33:52 AM
   

Hi

 

I am another user with a Japanese unit.

 

Please help with English software.

 

Thanx

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: rasvi December 21, 2009, 02:21:00 AM
   

Hi, I am also faces the same kind of restriction. But your way of approach in dealing with it will definitley helps others to find the best solution easily I like everyone's better suggestion very much

Thanks everyone for their contribution in giving the advice. I expect better results to be make as a successful one.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: shington December 25, 2009, 02:07:33 PM
   

Dear ,

 

I have the similar problem too. Mine is HD-PX320U2, and I bought it on Dec. 24th, 2009 at Hong Kong. The version of the driver is 1.00, but I need to download the latest one in order to support my current OS Windows7. However, the website in here claim that the serial no I enter is invalid, and I can't download it now. Could you please send me a copy of the latest driver? Thanks a lot!

 

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha December 25, 2009, 10:58:03 PM

e sure you are selecting the proper region.  If you are at the home page of our website you can just click on the map in the upper right hand corner.  Your serial number should work for your region.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: shington December 26, 2009, 12:47:35 AM
   

Hi, ,

 

Thanks for your reply!

 

I also try the webpage in Hong Kong by selecting the corresponding region, but there's no available download for HD-PXU2 in the Hong Kong region, though there's product information there.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha December 26, 2009, 01:00:35 AM

Then I would contact you local support and see if they can provide it for you.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: shington December 26, 2009, 04:57:03 AM
   

Thank you!

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: shington December 28, 2009, 03:34:09 AM
   

I've contacted the local support and get the latest version. Thanks for your advice!

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: Don January 11, 2010, 07:17:38 AM
   

Region: Malaysia

Purchase Location: Low Yat Plaza

Unit: HD-PX500U2/BK

S/N: 15563691000268

 

Hi this is Don from Malaysia, basically i have encountered the following problems and i find it really frustrating. I have been BUFFALO regular customer (personally have 2 x portable HD-PF500U2/BK, 1 x portable HD-PE250U2) which i encounter no problem.


Problems:

1) Same problem of 'Invalid serial number' (URL: http://www.buffalotech.com/support/validate/?MTUwfEhELVBYVTIuemlw)

2) I run vmware images (virtual machine) directly from the HD-PX500U2/BK on VMWare Server (Version 2.0.2 | 203138), after power off the virtual Machine and the host PC. The second time, i turn on the host PC and plug in the portable HD, i couldn't see the HD partition except the 'Utility_HD-PXU2 (F:)', the HD partition with most of the critical vmware images were GONE!!!

 

- I was seriously depressed & disappointed as it took long time to 're-do' the tasks.

Hope anyone could help?

 

Thanks.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: winvinc January 13, 2010, 12:29:45 PM
   

Amm

 

I got same problem

 

I buy it from Thailand at Charmchuree Square

 

I go to my regional web site but no link to download

 

Could u send the link to me

 

 

I am using HD-PX500u2

 

My serial number is 15563690907100

 

I am using windows7 Professional

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: azheem January 15, 2010, 05:30:57 AM
   

Hi!

 

I just bought HD-PX200U2 RED today. I'm from Indonesia.

I'm using Windows 7 Professional 64-bit, and i found that none of the bundled softwares and extra functions working (like turbousb and encryption). I tried to find the software on Buffalo Indonesa's site (http://www.buffalo-asia.com/cgi-bin/index.cgi?country=idn), but couldn't find software for HD-PXU2 series. Then I tried to find the software on Buffalo International's site (http://www.buffalotech.com/support/downloads/), i finally found it and told me to enter the serial number, i've entered the serial number but it keep telling me this "Missing info: Product Series Missing ".

 

Any solution please?

 

(PS: Sorry for bad english.. ^^)

 

 

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha January 15, 2010, 06:28:24 AM

The "Buffalo International site" is actually the US site.  I would recommend contacting your local support and askng them to put the software on the website:

 

http://www.buffalo-technology.com/contact/

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: azheem January 15, 2010, 07:35:41 AM
   

hey!

 

nice to see that someone answered my question..:smileyhappy:, i've tried the link that you give me, and i try this link:http://www.buffalo-technology.com/support/downloads ( i think it's the international site?). I've choose the HD-PX:Mini Station with(tm) with hardware encryption in Choose a Buffalo Product section, then some download options appeared, and i choose CD Images download, finally it redirected me to this page:http://www.buffalo-technology.com/support/validate/?NzkwfEhELVBYVTJfQ0RfMTEwX1dpbjctMzItNjQuemlw. I choose HD-PX500U2-RD in Product Series Name section, and entered my Serial Number (i don't think it's ok to post my SN here, but ican PM-ing you if it's needed). Then i click submit button, but it told me that i entered invalid SN?(wtf)

 

Need your help here..:smileysad:

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: azheem January 15, 2010, 08:35:13 AM
   

i'm going crazy over here.... arrghhhh

 

Buffalo Indonesia doesn't provide HD-PXU2 driver..(WTF!) and i can't find the e-mail contact for Buffalo Indonesia...

 

i just realize that, mine is japan made, but i bought it in Indonesia.. so it means i must download it from Buffalo Japan?

and about my SN, there's letter [G] in the end of SN, what's that mean..

 

but if u wouldn't mind, could you just send me the download link?? please..

i don't know (i don't see the point), why Buffalo telling us to enter SN for download the driver? while other hardware manufacturer doesn't? have u ever been asked for SN when u download driver for ur printer, graphic card, etc?? OMG....

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: Memoryman January 15, 2010, 10:12:25 AM
   

We have bundled software in the download. This requires a confirmation that you purchased the Buffalo product that comes with the bundled software, before you download.  PM one of the mods in this thread with your serial number  - they can send you the USA drivers.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: kritkab January 16, 2010, 12:35:07 AM
   

I bought one (white) from bangkok and i cant use it with windows7. I cant download driver since invalid serial all the time. how can i use it on my windows7?

 

Thank you,

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: bookky30 January 16, 2010, 09:00:13 PM
   

I just found this subject...

 

Can I re-post my question again in here ?

I also have a similar problem with you guys.

 

I just bought my Ministation HD-PX500U2 in Japan but cannot download the english software using my serial number.

Can someone please provide a complete serial number so I can download and get the software, or provide a d/l link?

 

FYI, this HDD actually already pre-installed with Japanese setup software, however, I'm more comfortable with English one.

 

Thanks for your help !

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: cheungtsw January 16, 2010, 10:46:50 PM
   

To moderator,

 

Can you give me the link to download HD-PX500U2 (black) software?

Thx.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: thirstylizard January 17, 2010, 12:09:16 AM
   

I have the same issue of not able to use the issue numbers to download software. In fact I have two 500G , one black and one red. Just wondering there is ever any response or help from Buffalo. I made a big mistake of buying this for my Macbook Pro and found that the encryption software does not work in Mac OS X. Anyway have any idea. The one used for Windows 7 works fine but once I plug that into the Macbook pro, it is not recognised.

 

I am tearing my hair out now.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: JoshC January 18, 2010, 01:55:28 AM

As of right now there is nothing that you can do.  I apologize for the inconvience.  If you guys need the software please feel free to contact us through a PM and we can see what we can do for you even if your outside of the US, Canada, Australia.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: cheungtsw January 18, 2010, 07:32:24 AM
   

Please delete if this is not appropriate.

 

You can download from the HK distributor.

 

http://support.hornington.com/download/buffalo/Buffalo_HDD_Utility/DriveNavigator_for_HD-PXU2/drivenavi_pxu2_wr_110.zip

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: TByte January 18, 2010, 09:28:52 AM

Yes, that is an appropriate post.  Please let us know if you are trying the download and if it works or if you are finding issues with the download.  Thank you Cheungtsw!

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha January 20, 2010, 04:04:57 AM

If you haven't gotten the software yet, I sent you a PM with a link for you.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: Adrick February 06, 2010, 05:35:52 AM
   

Dear PCPiranha , i just PMed you with my details and hope to get those software (compatible with Windows 7 please) ASAP :)

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: PCPiranha February 06, 2010, 06:18:04 AM

Check the post from cheungtsw in this thread.  You can download it from there.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: pycxe-01 May 02, 2010, 12:56:32 AM
   

Hey guys & gals,

 

I had similar difficulties with my HD-PE320U2 model, untill I realised that the S/No in question is not found on the drive itself, but rather on the package it was purchased in! So look closely, right next to the barcode there is the Serial-No. & a bunch of numbers enter those, also don't forget to select the correct version of your product in the field above!

 

I am sure you know where to look, but here is a quick link for you nonetheless:

http://www.buffalo-technology.com/support/downloads/hd-px-ministation-with-hardware-encryption/

 

Remember to look on the package for the right Serial-No. & the correct name of your product! Hopefully you have not thrown it away yet.

: Re: hd-px500u2 cannot enter s/no from hd-px500u2 for downloading.
: arezoo195 September 28, 2016, 06:45:50 AM
Hi everybody,

I have the same problem. I've had my Buffalo HD-PX500U2/WH and I used to connect it to windows7.
Now I want to connect it with Mac and I installed the program but my drive is not available to use. thank you for your considering.

Arezoo