Hi, there was a power outage and I cant connect to the NAS, and it now shows these symptoms:
1. I plug in the unit with the power switch off. The network light blinks green for a few seconds, turns off, then a blue power light and red 'i' flash on once.
2. If I turn it on, both the green power light and green network light blink forever (well 3 days now). If I turn the swicth to off, the lights continue to blink, and show no sign of deciding not to stop blinking well after 90 seconds. If pull the power cord, thankfully, the light does stop blinking.
3. If I hold the function button (while the unit is off), then turn the unit on, the power button flashes blue for about 1 minute, then blinks green and follows the same conditions described at the end of #2. I can, however, flip the switch off while the blue light is blinking and it will actually turn off.
In all these states, I have refreshed the NasNavigator2 and seen nothing, ever. Since then, I have tried TFTP. I dont know which firmware version (v1 or v3?) I am using, so I have tried both. I have connected a working ethernet cable (im using it right now), directly to the NAS, and by going through a switch. I have tried setting up my computers IP as:
http://i3.photobucket.com/albums/y84/khnightmare/ff00.jpg
and
http://i3.photobucket.com/albums/y84/khnightmare/fff0.jpg
Im pretty sure I had no firewall running, my task bar and processes that were running: http://i3.photobucket.com/albums/y84/khnightmare/running.jpg
I have tried both TFTP versions (not at the same time), when I powered up normally, and with function held, with no responses in any way I tried.
Is there anything that can be done to try and recover this before I rip out the harddrives and try to recover the data we need (of course, as all data that cant be accessed, it has the property of needing to be accessed asap)?
i am having a similar issue; did you ever get a resolution?
The red light that you received may indicate that you have an E01 erorr - Error on DRAM DATA Line. I'm assuming that this possibly means that you have some type of failure in the actual motherboard of the device. It shoud show if you put it to "On" and there should be an Alert sound associated with it.
For EM Mode, you should follow these steps (this is what I did for mine which I fixed recently on a Linkstation Pro Duo):
On PC (do this first):
1.) Disable firewall
2.) Connect Linkstation either to your switch or directly to PC - make sure you are using a cross-over cable if directly.
3.) Extract the TFTP data from here: ftp://24.153.165.234/disk1/share/nas-recovery - my guess is that you have a v1 device (start with that).
4.) Download the v1 firmware so that you can update it once it's online. Have both versions handy just in case.
5.) Make sure your ip address is set to 192.168.11.1 and subnet is 255.255.255.0
6.) Start the TFTP server - it should now be waiting for requests.
On LinkStation
1.) Put the device to "On" with no power plugged in.
2.) Hold down the function button for 6 seconds with the power off.
3.) Plug in the power and continue to hold the button until the LED blinks blue constantly.
4.) Once it's blinking, let go of the function button.
5.) Wait 60 seconds, the device should start booting.
6.) An error light should occur. If it doesn't, wait 120 seconds.
7.) Red light or not - hold the function button again for 6 seconds.
8.) Go back to the PC, if the network is setup correctly you should start seeing blocks served.
9.) Once the blocks have been served, you should now be able to see the device in EM mode with the supplied nasnavi.exe from the TFTP package.
On the PC after EM mode is verified:
1.) Set the "VersionCheck" to "0".
2.) Add a new section in the ini file called "[SpecialFlags]"
3.) Add a "Debug = 1" to the ini file under Special Flags
4.) Boot the flashing application.
5.) Right click on the title-bar and select "Debug (D)"
6.) If the device has an IP address that you have already assigned (i.e. 10.0.1.197) change this to 192.168.11.101 or some ip address on the network - this should be in the bottom section of the IP address information.
7.) It should state that it changed the IP address successfully
8.) Go into the Debug menu again
9.) Make sure that "Do not update check" is checked and something like "Force Update" is checked.
10.) Apply update - it should finish successfully.
11.) Try connecting to the device with the default admin password (password) and configure as needed.
I had an E16 error - I putzed with the drive and screwed it up more, and I followed those steps and was able to recover.
YMMV.
Check out: http://forums.buffalotech.com/t5/Storage/TFTP-MODE-E06-Lost-boot-image/m-p/376#M330 as well.
- Scott
Thanks a lot for all the help. I followed all the steps that YMMV suggested, it worked fine until step saying that
On the PC after EM mode is verified
1. Set the "VersionCheck" to "0"
.........
What should I do to set this value? in what program?
Please help. There a lot of important data in this box I need to recover, thanks million.
LKN
What program/software should I use to do the following steps....
On the PC after EM mode is verified:
1.) Set the "VersionCheck" to "0".
2.) Add a new section in the ini file called "[SpecialFlags]"
3.) Add a "Debug = 1" to the ini file under Special Flags
4.) Boot the flashing application.
5.) Right click on the title-bar and select "Debug (D)"
6.) If the device has an IP address that you have already assigned (i.e. 10.0.1.197) change this to 192.168.11.101 or some ip address on the network - this should be in the bottom section of the IP address information.
7.) It should state that it changed the IP address successfully
8.) Go into the Debug menu again
9.) Make sure that "Do not update check" is checked and something like "Force Update" is checked.
10.) Apply update - it should finish successfully.
11.) Try connecting to the device with the default admin password (password) and configure as needed.
Thanks