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Products => Storage => : theedgecine August 12, 2019, 09:28:55 PM

: Terastation TS-QVH4.0TL/R6 Boot fail
: theedgecine August 12, 2019, 09:28:55 PM
Hello!

I have a Terastation TS-QVH4.0TL/R6 and removed the data off of it so I could replace the old drives with new ones. The old drives were sent immediately to recycling. Unfortunately, I didn't know that the firmware resides on the drives! Who would have thought? On power up, the screen displays "Terastation Boot Fail". The device is no longer present on our network and can't be seen in the NAS Navigator 2. I understand that I need a TFTP Boot Recovery program specific to this device. I don't see it in the software downloads on the website. Does anyone know where I could download it? AND.......is there a procedure to install a new boot image that doesn't require a knowledge of Linux or Ubuntu?

Neil
: Re: Terastation TS-QVH4.0TL/R6 Boot fail
: 1000001101000 August 12, 2019, 10:34:13 PM
You’ll need a usb recovery disk to get into EM mode, then you can use the firmware updater to install the firmware.

I put together a guide for creating your own recovery disk:
https://buffalonas.miraheze.org/wiki/Create_Recovery_Disk_for_Intel-based_Terastation

Buffalo support can also send you an SD card with the recovery image for a fee.

Once you boot from the recovery disk you’ll need to use the debug options of tsupdater to force a repartition/reformat as part of the install:
https://buffalonas.miraheze.org/wiki/Enable_Debug_mode
: Re: Terastation TS-QVH4.0TL/R6 Boot fail
: theedgecine August 13, 2019, 12:45:56 PM
Hey, thanks for your very quick response! I appreciate it.

I'm the IT guy at my company becuse no one else will do it! I can fumble around creating files in DOS, but Linux is a little over my head. How does one create a grub.cfg file? Is the quad nas a 4000 series?

Neil
: Re: Terastation TS-QVH4.0TL/R6 Boot fail
: 1000001101000 August 13, 2019, 01:09:47 PM
That model falls under Terastation WVHL/QVHL/6VHL/8VHL/RVHL

the grub.cfg is just a text file, you can just copy and paste the section from the wiki into the text editor of your choice (I mainly use nano).

apart from that all the needed commands are on the wikipage and should work from something like an ubuntu livecd.