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Products => Solved Storage Threads => : LewM December 24, 2016, 05:01:34 PM

: Support
: LewM December 24, 2016, 05:01:34 PM
I was trying to get email product support for an LS421DE I purchased 2 years and 9 months ago.  I believe it is still in warranty and qualifies for email support.  When I enter the serial number on the support page, I am informed the product is out of warranty, and directs me to some links to "help" articles.  I can't even find an email address to appeal to.

If there is an administrator around please contact me.  I am trying to upgrade the capacity of this NAS, and it appears it is not to be an easy task.

: Re: Support
: juank February 04, 2017, 11:12:43 PM
I have a ls-wx1.0tl / 1d-r and it's failing, how can I read what's on the disk and recover the data?
Can I install it on another linkstation in the ls-w family?
I tried to read the disk from my computer but I could not