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Products => Storage => : shawnmcdonald July 13, 2015, 06:25:36 AM

: Unable to Delete Backup Folders Created by Drive
: shawnmcdonald July 13, 2015, 06:25:36 AM
While upgrading to a larger drive, I interrupted the BACKUP several times. Now I have 3 folders that I cannot delete:
201404220622, 201404230823, 201404230921
I am pretty sure that they were created by user Root during attempted backups and I get a Folder Access Denied error when attempting to delete them.
Please advise.
: Re: Unable to Delete Backup Folders Created by Drive
: davo July 13, 2015, 10:54:13 AM
My crystal ball doesn't seem to be working today. You have what device?!
: Re: Unable to Delete Backup Folders Created by Drive
: fa2lerror March 29, 2017, 02:44:37 PM
Same issue without drive upgrade. Still factory drives.

I cant delete over 20 backup folders and now system is full. I can delete most folders but some i can not.

affected 6x   model TS3400D1204.

: Re: Unable to Delete Backup Folders Created by Drive
: tginsandiego March 02, 2019, 10:37:48 AM
Seeing this exact same issue, two years later.  No solution at all?!

Device:  LS220D
Summary:  unable to delete folders created through the built-in backup system.
: Re: Unable to Delete Backup Folders Created by Drive
: oxygen8 March 02, 2019, 11:01:44 AM
Use FTP to delete folders with higher restrictions.

or open SSH

or use rm-commands with the acp_commander