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Products => Storage => : Ringfinger June 12, 2015, 07:44:12 AM

: Back-up Error
: Ringfinger June 12, 2015, 07:44:12 AM

I have a Buffalo USB back-up drive that I back my NAS with.

It was doing a back-up last night, and I got about 50 of these errors each with different sector and count but the same error:

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:"USB Disk 1"


(sdc) WRITE sector:506748088 count:19
Disk writing error
Some data may not be recoverable.
Immediate change of disk is recommended.


What should I do?  I have a 2 TB USB back-up, don't have the model number handy.

: Re: Back-up Error
: Ringfinger June 15, 2015, 04:44:27 PM

Anyone that can help?  Can I reformat or something?

: Re: Back-up Error
: Texturtle June 16, 2015, 03:45:19 PM

You can try reformatting on a PC, but it sounds like that drive may be dying.

: Re: Back-up Error
: Ringfinger June 16, 2015, 04:51:12 PM

Well that would stink as it is a back-up drive.  Can I reformat through the web interface as it is on my network attached to my Buffalo NAS.

: Re: Back-up Error
: Texturtle June 16, 2015, 08:46:10 PM

Yes, you should be able to.

: Re: Back-up Error
: Ringfinger June 17, 2015, 08:16:21 AM

Okay, so I can do that and is there something special I need to do to set it up so it backs up my NAS?  I think I had to do something special when I bought it but I do not recall.  I have it set to back-up the NAS every 2 weeks. 

: Re: Back-up Error
: Texturtle June 17, 2015, 09:07:42 AM

As long as the backup job still exists it should be fine. If the job got deleted you may need to create a new backup job.

: Re: Back-up Error
: Ringfinger June 17, 2015, 09:16:52 AM

Okay, I'll give it a try.