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Products => Solved Wireless Threads => : beholder April 19, 2009, 06:44:32 PM

: Password change locked me out.
: beholder April 19, 2009, 06:44:32 PM

   I recently setup a WHR-HP-G54 router.  After setup was complete the router was working perfectly until I changed the administrative password.  After the password was changed I was locked out of the router.  The router continued to function perfectly except that I could not login as root.  I have completely reset the router and after changing the password I had the same result.  It seems that any password other than the default (blank) causes me to be locked out of the router.  Any suggestions to solve this problem?

: Re: Password change locked me out.
: Ollie April 22, 2009, 11:08:16 AM

   Ditto here too. After reading your experience, I just reset the router and left the defaults in place - not my first choice.

: Re: Password change locked me out.
: PCPiranha April 22, 2009, 03:06:30 PM

try typing the first 8 characters of your password.  It will only store up to 8 characters.

: Re: Password change locked me out.
: Ollie April 22, 2009, 03:22:30 PM

   Thanks for the suggestion but, my password was only 8 characters.

: Re: Password change locked me out.
: PCPiranha April 22, 2009, 03:40:15 PM

We tried testing for this but could not replicate your problem.  Try updating the firmware and then change the password.  Let me know if you have any success.

: Re: Password change locked me out.
: beholder April 23, 2009, 01:04:47 PM

   Thank you for the suggestion.  This may be the answer I need as I was using a 10 character password.