I have a LS-320GL Linkstation Pro that I have been using for quite a while. However, I can no longer access the Web Administration pages. I get to the login page normally, but after entering the user and password, the browser spins on trying to get to .../cgi-bin/top.cgo for many minutes. After several minuetes it will fail with Error on Page and all I see are the top logos and the rest of the page is blank. I have tried with IE6, IE7 and Firefox. Tried from XP and Server 2000 machines. The NAS Navigator sees the device fine.
I tried using the reset button but all I succeeding in was no longer being able to access the file shares I had set up. So now I have lost ground and access to all files on the device. From NAS Navigator I cannot see the shares and the only thing I can do is change the IP address, but that seems to work fine, so it is authentication with the 'admin' account.
How do I get the web interface working again so that I can correct the configuration to access the private shares I had set up on the device?
--David
Well I have tried disabling Antivirus, turning off any personal firewall, setting the browser to "Low Security" and stopping any sort of service that impacted network activities.
I have tried from a Server 2000 with IE6, and Windows XP with IE7. Have tried Firefox 2 and 3.
I have reset the device several times. I am at a loss here. Interesting that under IE6, I get very brief "flashes" of the buttons that should be on the left of the web interface when I move the browser window arond to cause a redraw of the screen.
At this point I just need to get to my files when I lost access to after resetting the device as the shares don't seem to authenticate anymore. Is there a way to remove the drive and mount it to retrive the files?
Frustrating. The device is obviously working as the NasNavigator sees it fine and can reset the IP if desired. The Navigator cannot see the shares, but that never seemed to work. I get to the login screen fine and it acts as if the authentication works especially with the brief flashes.
I can set up a special LAN if something is most likely to be successful. A workgroup environment instead of a Domain? Would windows 98 be better as no restrictions? Would a Linux box be more likely to access it?
How can I mount the drive from the device tro recover my files. There must be something wrong woth the web server in the device. Is there some way to get the old firmware to try that again?
I have tried from three different types of computers (actually 6 different systems)
Windows 2000 Server
Windows XP Pro
Apple Mac
On all three machines, I can see the device from the NasNavigator
I can change the IP from the Navigator
I can ping the device
I can bring up the web login page
If I use the wrong password the login page says so
Other than that no other access
If enter user and password on login page, it never gets to the next web page
If I try to view shares from the navigator, it fails. Have tried with a switch between computer and device as well as a crossover cable.
Someone please help me recover my data. I can trash the device afterwards if it can'tg be made to work.
--David
I am not trying to be difficult. You asked if I tried to access on another computer so I was just laying out all the combinations of computers and networks I have tried with thesame lack of response.
As for the data recovery, I was just looking as to whether it was a proprietary storage structure. I assumed it was Linux and mounted the drive on a linux box and got my data, but would still like to be able to use the box.
I assume the web interface is the Firmware though. I just cannot make it accessible by anything. Is there a way to get an older version of firmware to try? Reminder it is an LS-320GL Linkstation Pro. Without the firmware, I can't even reformat the drive.
You're correct in your assumption about the file structure being in XFS. So, hooking it up to a Linux box would most likely work as long as the drive integrity is intact. As for the older version of the firmware you can try here (pretty much all the firmware for the LS from what I see) and utilize the force firmware procedure to attempt a re-flash. My apologies for any miscommunication it just seemed like the same question over and over. Guess it was the way I read it. I hope you're able to recover your data successfully with the resources provided here :)