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Products => Storage => : a4refillpad March 20, 2009, 06:59:53 PM

: Pro Duo Jumbo Frames problem
: a4refillpad March 20, 2009, 06:59:53 PM

   

Hi All,

 

I have a Pro Duo that I enabled 9k Jumbo Frames on my Gigabit network. As soon as I enabled it the device dissapeared from my network. I can not longer even ping the device. I can start and shut down the unit with the power button so it does not look like it's died on me. Anyone got any advice on how to fix?

: Re: Pro Duo Jumbo Frames problem
: kevin March 20, 2009, 07:55:38 PM

Does everything on your network support Jumbo Framing that high?

What Firmware version are you running?

 

Does this unit have 1 USB port or 2?

: Re: Pro Duo Jumbo Frames problem
: davo March 21, 2009, 04:13:02 AM

   Your network obviously doesnt support Jumbo frames of 9k. You might need to reset the device and configure it again while directly connected to a PC. If not then boot it into EM mode and reinstall the firmware and that should solve the issue.