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Products => Storage => : d6btex March 19, 2009, 09:14:21 PM

: Vista 64 Machine unable to see LSCH1.0TL
: d6btex March 19, 2009, 09:14:21 PM

   

Computer does not recognize or acknowlege the NAS is present.  I have installed the security patch as described but no success.

 

Any help would be appreciated.  I have been on hold for technical support for 25 minutes so far.  

: Re: Vista 64 Machine unable to see LSCH1.0TL
: JoshC March 19, 2009, 10:38:04 PM

Try and install the nas navi 1 that should work. And we apologize for the wait on the phone.

: Re: Vista 64 Machine unable to see LSCH1.0TL
: d6btex March 20, 2009, 06:26:53 AM

   

I already tried this while waiting an additional 10 minutes on hold - still no answer after 35 minutes - I finally just gave up.  I also downloaded the firmware update, but of course I can not install it since the installer can not locate the drive.  The drive is also rather noisy which surprises me since the reviews said it was one of the quietest.

 

: Re: Vista 64 Machine unable to see LSCH1.0TL
: d6btex March 20, 2009, 06:38:44 AM

   What is the difference bewtween Navi 1 and Navi 2?

: Done with Buffalo
: d6btex March 20, 2009, 08:04:01 PM

   

On hold for an hour for support.  Forum is usless. Certainly will be my last Buffalo product.

: Re: Done with Buffalo
: davo March 21, 2009, 04:02:23 AM

   Well your description of your issue isnt really much help either! Are you able to ping the NAS? What AV and firewall are you using? Is it a wired or a wireless connection? Are any of your machines able to see the NAS?