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Products => Other Products, including computer memory => : grayc813 March 09, 2009, 12:06:44 AM

: Windows cannot read from this disk.
: grayc813 March 09, 2009, 12:06:44 AM
   purchased the model# brhc-316u2-us, sn#15284580713853 combo blu-ray/hd dvd external drive and I keep getting this error message"

Windows cannot read from this disk.  The disk might be corrupted, or it could be using a format that is nopt compatible with Windows". It will play standard dvd okay, but no blu-ray or hd dvd's. Read here that software should have come with this drive to play blu-ray/hd dvd's, but Nero 8 software only to burn disc's.

Please help! Both computers are running vista 32bit os.

Thanks

Chris

: Re: Windows cannot read from this disk.
: Jason March 09, 2009, 07:48:33 AM

No, the Nero software will also play them using it's Showtime program. You'd want to make sure you installed all components of that software suite, not just certain portions.