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Products => Wireless => : albertf47 June 02, 2013, 11:42:05 AM

: MiniStation air HDW-p500u3
: albertf47 June 02, 2013, 11:42:05 AM
Hi guys, I'm totally new to this forum and would like some advice from the experts.

I have recently purchased a MiniStation air HDWp500s about 8 weeks ago. I have used it via wireless only a few times and its worked perfectly.

I turned it on a few days ago and now it does not produce a wireless signal. All the lights are lit as if it working normally, but no wireless signal can be found. After a few minutes it goes into its sleep mode but then crashes and freezes all the power, Aoss, and reset buttons are unresponsive. The only way to to break the crash is to plug in to a computer via the USB data cable. It does connect to my computer fine via the data cable.

I have also upgraded the firmware but no avail.

Is there anything else I can do before I contact buffalo, maybe a total software reload but without losing the 300gb of data i have on it. The other issues is that I'm away for 6 months working( hence the reason for buying it).

Hope you can help
Thanks
Adam