Hello All
Bought a wbmr-hp-gnv2, but noticed several performance issues - I wonder if someone would clarify whether it's mine or not. So:
1. Random disconnections
This router randomly disconnects the Internet - I've no idea whether it's the problem with the PPPoA or something, but a TP-Link 8960 router doesn't do that.
2. Client monitor
Sometimes, depite being wirelessly connected, my Macbook is not seen in the Client Monitor.
3. Firmware upgrade
Whenever I choose 'upgrade firmware live' I get a message 'No Internet connection', despite being connected to the Internet.
http://s1117.photobucket.com/albums/k594/edinburgh2011/
Please share your experience.
Thanks.
I am having exactly the same issues. I can successfully connect to DSL and my service provider but I intermittently (within 20 mins) lose the connection and the router generally fails to reconnect. I have tried a number of hardware solutions (changing filters, unplugging the phone etc) but once a connection has been lost it seems the only way to rectify the problem is to restart the router.
I had hoped there was a firmware update that would fix the problem but I have had the same experience of the on-line updater.
I'm giving this another day or two and then sending the router back.
Hi Andy
There is a similar post on plusnet's website describing problems with this router (http://community.plus.net/forum/index.php/topic,98806.0.html) and there was one (a review) on ebuyer's website (http://www.ebuyer.com/279346-buffalo-airstation-wireless-n-highpower-adsl-modem-router-wbmr-hp-gnv2-eu), but they took it down.
I've sent mine back as faulty (currently under investigation) and got a new one, TPLink 8960 (Amazon), as well and so far there's no synch issues.
It's a great shame as I really like Buffalo products and this router was perfect for me with its energy saving features.
I've also read here http://community.plus.net/forum/index.php/topic,78341.0.html
that changing settings to PPPoE and LLU may help. As I don't have my Buffalo at the mo, I can't test this.
Best
Would someone pls notify the engineers in Japan about these problems to get a firmware update - it looks like this is not an isolated case.
Other issues that bother me:
- no daylight saving option to correct the summer vs. winter time
- no way of selecting authentication type (chap etc)
- pressing the aoss button to wake up the router screws up the eco mode - the router doesn't follow it until a reboot is done.
Thanks.
dunno what provider you're with (i'm with virgin national) but try changing settings from 'pppoa' to 'pppoe' and from 'vc-mux' to 'llc (snap).' it doesn't drop pppoa sessions anymore.
OK. I got a replacement router (completely new) and there are similar problems to the ones I had before, except that the 'Live update firmware' feature now works. So to reiterate:
1. Frequent disconnections, regardless whether the settings are set to PPPoA (VCMUX) or PPPoE (LLC).
2. Wireless clients appear lost (after some time) in the Wireless Monitor - see my photos above.
3. No daylight saving feature, resulting in the wrong time in the summer.
4. Pressing AOSS when the ECO mode (wireless off) is on brings the router out of sleep, but then the router needs to be rebooted for the ECO mode to follow it again.
5. TXBurst feature is neither described in the help (right hand pane) nor in the manual.
6. Problems with DHCP - clients connecting to the router often get an address assigned already to another client resulting in conflict (after they've been awaken from the sleep mode).
7. 'Check connection' doesn't work with my ISP provider (I'm unable to test it with other providers) - I always get a message that there is neither PPPoA nor PPPoE server to be found - see photos above.
So, until the above issues are addressed my Buffalo is going back to its box.
i have eight (8) WBMR-HP-GNV2 purchased last month with same trouble...
The symptom is the LAN connection freeze.. lost internet connection... reboot clears the trouble..
I am using several different IPcameras on BUFFALO WBMR-HP-GNV2 port 4 to CAT5 camera
The cameras have periodic DDNS - WAN-IP whatsmyIP,com ((( updates change of ISP camera
address))).. The updates respond SUCCESS if the local ISP has not cahanged the WAN IP address
of IPcamera...
I notice at random one day to seven days? The ISP services change WAN IP address to cameras...
I notice IPcamera informs at this time, updates DDNS service point to new IPcamera ISP WAN
address...
About this time, at random, Buffalo WBMR-HP-GNV2 disconnect from internet ISP and
kills access to LAN ports...
I can only work, ONE local, not on LAN network computer, can not see LAN attached camera or
LAN attached computer or connect to administer the Buffao WBMR-HP-GNV2 router... All the
connections to WBMR-HP-GNV2 are lost until I power on off the WBMR-HP-GNV2 or the camera
or the other computer... changing computer changing cameras are no help.. same trouble..
Reboot the power and all LAN attached IP are working visible until the above DDNS mismatch and
update starts again...
I not understand why the local LAN ports on the Buffalo WBMR-HP-GNV2 router freeze up...
The Buffalo WBMR-HP-GNV2 should keep LAN alive to perform administration control service..
However all connection to the Buffalo WBMR-HP-GNV2 from the 4 port LAN are dead lost
all attached LAN devices fall off are not connected... The problem can be resolved
either power on off the Buffalo WBMR-HP-GNV2 router... or for example power on off on the IP
camera..
It may be a DDNS update delay problem or Buffalo time out delay problem or loss of next action
software instruction steps.. to receive next software step ... a timeout sending Buffalo router to freeze
up all local LAN.. LAN not respond to connected powered LAN devices Make no difference if LAN
is assigned static or DHCP priority or MAC selected LAN address
*****************************************************************************************************************
I have eight brand new Buffalo routers and several different cameras along with different locations also
different ISP and DDNS paid services.. I am trying to use cameras to show property rentals.. So I do
need a dependable ADSL connection to broadcast IPcamera property details 24/7...
At present I must travel to each camera and power cycle the Buffaloa WBMR-HP-GNV2 turn on LAN
to regain camera services..
BUFFALO support has no ideas what I am talking about
I noticed a firmware update to version 1.01 (repair ping issue) I begin testing last week
i know it's pathetic. let us know how you get on withwith the new firmware.
if the new firmware doesn't improve things, i'd say, sell your routers on ebay or send them back to buffalo to deal with their crraappy product.
i got rid of mine and i'm happy. never again buffalo. sorry.
Hi
So far only one camera need reboot the router... out of eight using new firmware
update from BUFFALO (resolve ping issues)
I know this may be stupid questions.... however why not ask one more time...
Who is or better yet where are the technical support people responsible for BUFFALO
new firmware release updates... The people who cut and paste the code the firmware
If its JAPAN the link broke... I would be willing to forward BETA TEST to these people
to help them think.. To help wake solutions... The BUFFALO trouble issues on the network
using BUFFALO routers...
Customers in trouble need somebody answer... Willing to wait answer... SOLUTIONS
NOT EMOTIONS.... or talk JAPAN backward... EMOTIONS NOT SOLUTIONS
Re: WBMR-HP-GNV2 - Issues
[
Hi
So far only one camera need reboot the router... out of eight using new firmware
update from BUFFALO (resolve ping issues)
I know this may be stupid questions.... however why not ask one more time...
Who is or better yet where are the technical support people responsible for BUFFALO
new firmware release updates... The people who cut and paste the code the firmware
If its JAPAN the link broke... I would be willing to forward BETA TEST to these people
to help them think.. To help wake solutions... The BUFFALO trouble issues on the network
using BUFFALO routers...
Customers in trouble need somebody answer... Willing to wait answer... SOLUTIONS
NOT EMOTIONS.... or talk JAPAN backward... EMOTIONS NOT SOLUTIONS
WBMR-HP-GNV2
i don't know mate. it'd be a good idea to have a sumbission form to send all bugs. buffalo support in the uk is pathetic.
anyway, i ditched my buffalo for a tp-link router and it's absolutely fab. it's cheap and it's based on a broadcom chipset and it's so much better! if you're in europe, amazon.co.uk will send you them for free, providing that the total comes up to at least 25 quid (you need to select amazon.co.uk as a seller). here's the link:
today good morning..... two IP camera dead...
I had to travel to each BUFFALO router location and power down power up REBOOT to get cameras
online..
The problem is the two different locations the two different ISP services.... The two cameras fall off
the BUFAL Local Area Network... The cameras have yellow data light on and green power light
on indicating CAT5 hard wire LAN connection to the BUFFALO router LAN port...
The BUFFALO router LAN port time out? freeze? does not KEEP ALIVE the wired LAN port connection...
So the new firmware (resolveping issues) does not resolve the LAN KEEP ALIVE connection....
I do want to trash 8 eight new BUFFALO routers with NO TECH SUPPORT even when BUFFALO
is at fault destroy my real estate rental business... A good attorney wants facts what is and who is
the trouble maker creting my business lost...
As long as BUFFALO tech support use smoke and mirrors, refuse to reply. refuse to answer, it
may be BUFFALO does not want to make statement that may incriminate a software mistake or
it may be they have people with little education to support customer problem trouble
A good strong business always reply and look for answers to customer problems...
seriously for your mission critical work why risk using the buffalo router/modems? i use draytek adsl routers and even the tp-link td-w8960n is a very good option for business use. very reliable.
yes, we do. it says in the post guidlines on the main page. nevertheless, there are no such fora in the uk, otherwise we'd be using them. also, you might have the power/willingness to notify those guys in japan about the problems we've had with those buffalo routers sold in europe. that would be very kind of you anyway. at the moment, we're sold products that ain't working properly.
BUFFALO is a business that takes the money from Interbational customers and pockets the money the same as USA customers who pay.... In the USA credit and exchange or REFUND of cash is simple done every day...
The army of attorneys funded by USA customers make sure simple REFUNDS are simple
Outside the USA BUFFALO pockets the money of customers that pay non regulated agents or mom pop stores that are authorized by BUFFALO to perform sales and services... Outside the USA BUFFALO products are at the mercy
of local stores operated by mom and pop or stores operated by people with zero responsibility of technical skills..
The stores get their 33% prfit and point to FACTORY SUPPORT outside the USA....
treetOK? so you buy an American product name in the USA assembled by ? Japan and then left on the street
facing support monkeys who can not support BUFFALO factory problems...
The answer is simple the monkeys at BUFFALO shoul establish a direct factory customer service response
and not authorize international agents who do not help the international customer... They only take the money
and make the sale...
I AM SURPRISED BUFFALO NOT LIABLE FOR INTERNATIONAL CUSTOMER TROUBLE CORRESPONDENCE
HOWEVER SINCE THE REST OF THE INTERNATIONAL WORLD HAS NO POLICE WITH ARMY OF ATTORNEYS THE PRIVILEGE OF REFUNDS AND SUPPORT REMAIN INSIDE THE USA
A good strong business always reply and look for answers to customer problems...
Hello Banker
Please provide the FW revision you are using, and the country in which the product was purchased.
Provide the contact information of the support you contacted, and the ISPs you are using (all additional information about them, as they are outside the USA and unknown to us, will be helpful)
If you can provide logs that occurred right before the disconnects, that is important as well,
Thank you,
admin
The list of available firmware.
Select Version Update history Note:
| 1.01 | link | Release version |
| 1.00 | link | Release version |
Current Version : V1.01_0.04AP
purchase from United Kingdom based, global stores ASIA http://www.tescolotus.net/th/index.html
contact information BUFFALO USA support on box..
There are 8 BUFFALO routers in realestate IPcamera service at
Thailand http://www.3bb.co.th/
Vietnam http://www.vnpt.com.vn/
The IPcameras are MayGion and AXIS seperate manufacturers but very similar SCRIPTS EMBEDDED to updateWAN IP ISP changes periodicaly at 10 minute increments... and also update NTS server time at 24 hour increments... In between query the IPcamera are sending MPJPG video frames at slow 3 frames per second..
IP camera event log the camera is operating correct this is a periodic repetitive IPcamera query sent on the BUFFALO LAN port. The Port number is Port Forwarded as camera LAN IP.. The camera operates with no problems and at random FALL OFF the LAN...
When the BUFFALO router disconnect the LAN the camera green power light is good.. the camera yellow data light blinks rapid (NOT NORMAL) shows dim low light and the camera has blue light indicating network not conncted trouble... Attaching a laptop NOW to the LAN , can not, the LAN is frozen... only the lights on buffalo and network lights on cat5 show connection but zero data..the LAN is frozen...
ntp smtp ftp upnp dhcp wire wifi pppoe
Event LOG camera Viewer ddns | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
From what exact country were the WBMR's purchased, so I can route the support to the exact correct country?
Each Buffalotech area subsidiary has different support locations and separate upper management.
Thank you,
Admin
Ok I understand where you are going with this problem using 8 WBMR-HP-GNV2 - Issues routers....It would make no sense to reiterate this problem is and was created by the software employee who is or was responsible coding the BUFFALO firmware... This is not a country or location of purchase issue.. The local
people who sold the WBMR-HP-GNV2 - Issues are inside ASIA... Thailand
These people have no skills have no knowledge to software code new firmware that has failed at random...
You have stated asthe Administrator that you havedirect access to the factory inside JAPAN and that you can deliver the WBMR-HP-GNV2 - Issues trouble to the people who understand what or why the LAN stop.. IT MAY BE A SIMPLE TTL time out or other timer relevant issue that freezes the router....
Local sales people do not understand WBMR-HP-GNV2 - Issues firmware software and can only
deliver a lot of noise up the distribution chain entering back to the factory software support section..
If you want to head in another direction and assist with the cost of refunding 8 routers along with
additional expenses to replace a small business operation then we can work on attorneys to solve
the defective software issue...
You do not consider how many of these NEW routers are sold every day and you do not consider
the application of Dynamic Domain Name Server with static IP camera feeds...
This is not a general me too router application installation... The KEY word is DDNS IPcamera
continuous video streaming router application.... Only a handful of people understand what we are
talking about... not to mention firmware software timers... step by step parsing protocals...
Can you open the eye of the BUFFALO sleeping giant and call the correct factory boys to respond???
Now that I know the country of origin (different countries can also have different firmwares), I can proceed with contacting the correct person and report these issues.
Regards,
Admin
hiya dr memory
can i just say that i've experienced disconnections, too - i'm based in the uk. however, as i got rid of my buffalo router (wbmr-gp-gnv2) i'm unable to confirm whether they continue or not with the new firmware. it appears to me that there's a problem with the router sending an echo signal to the exchange (BritishTelecom exchange, which in the UK is the owner of the whole telephone network) to check if the router is still online.
thanks.
These routers are relative NEW product sales outside the USA.. The firmware is listed as the
WBMR-HP-GNV2 and the language is clear English... I see one other user having same problem
in the United Kingdom//
There is and there are very small difference inside the router firmware.. The international use of routers and protocals are universal code used to keep the internet hardware talking...
You must stop looking for foreign firmware trouble beyond the applicatin of foreign language to talk toWBMR-HP-GNV2
the router... problem is that the router LAN freezes... the router LAN data freezes.. no further communication on the LAN is possible... So please do not deviate away from the exact trouble
description... The firmware WBMR-HP-GNV2 has no "WATCHDOG" code that others use to
recover, reset, reboot, from hardware software ERROR...
The router operates NORMAL as a simple four port N150 WBMR-HP-GNV2 router for mom and
pop home customers... HOWEVER the WBMR-HP-GNV2 has advanced application used by a
few customers... to PORT FORWARD video audion hardware attached to the WBMR-HP-GNV2
LAN ports... Now if the Audio Video Voip hardware has embeded Dynamic Domain Name Server
firmware that periodicaly updates the customers WAN IP address then here is where the BUFFALO
router has trouble...
Maybe it is short instead of long TTL or overload from repetitive DDNS request waiting for a
successful update... I have software disconnected NTS time update and switched from DDNS
services testing for a FAIL LAN pattern,,,
The LAN stops at random,,, I observe the most critical times of FAILURE is on the hour at the
time of updating a WAN IP that was changed by the ISP... I log the new WAN IP address after
the BUFFALO is RESET REBOOT
When I arrive at a dead camera FEED location I see the YELLOW LAN LED dim rapid blinking
and have no access to the BUFFALO router LAN frozen until reset
ONE OTHER MAJOR ISSUE SINCE YOU TALK ABOUT INTERNATIONAL FIRMWARE
WBMR-HP-GNV2 has only TWO USA embedded DDNS service providers locked inside what you reference as INTERNATIONAL... There are hundreths of INTERNATIONAL DDNS services out
of the USA and can not be entered into the BUFFALO WBMR-HP-GNV2 router
You may ask JAPAN to use parts of the TOMATO firmware and permit TRUE INTERNATIONAL
use of the BUFFALO WBMR-HP-GNV2 router advanced capability...
I do not understand WHY United Kingdom or Thailand or JAPAN is forced to use United States Of
America DDNS paid business providers... OPEN the BUFFALO WBMR-HP-GNV2 firmware and
let customer ENTER other then USA solicited paid DDNS service providers....
This does put another fallacy behind international firmware secrets that are adjusted using
plain old ENGLISH MENU forcing USA paid service subscriptions... LOOK at DDNS MENU
in the BUFFALO WBMR-HP-GNV2 router
TOMATO was a BUFFALO firmware that permit older very old routers from LINK sys to open
access control menu...
I am not sure if all people who read this trouble with BUFFALO router do understand what is
the purpose of using DDNS MENU embedded inside BUFFALO routers mdel WBMR-HP-GNV2
and locked between TZO.com and DyNDNS.com USA service provider subscriptions
This web link from CISCO routers explains DDNS
http://www.firewall.cx/cisco-technical-knowledgebase/cisco-routers/811-cisco-router-ddns.html
I have contacted the person in charge of Support for the entire region and am waiting on their reply. They may contact banker directly.
I am conversing back and forth with the Support/Quality management in Japan, and have sent them all the details, including logs of the issue with the disconnection amnd the other issue with embedded DDNS service providers and that you can't update this to use any of the hundreds on other internation DDNS services outside the USA.
They will be investigating this and I will forward information to you, as I get it.
THANK YOU THANK YOU THANK YOU DOMO ARRIGATO JAPAN
This is the best news I receive since the purchase and installation of eight BUFFALO WBMR-HP-GNV2 routers... Since the last message I was forced to travel to 3 three locations to rset power to the BUFFALO WBMR-HP-GNV2 router..
At each location the LAN is frozen... unable to connect a laptop to the BUFFALO WBMR-HP-GNV2 router to view error logs... The power light for the CAT5 attached camera is good and the yellow DATA light blinks rapidly dim...
Please advise BUFFALO JAPAN, I am willing and able to test BEAT firmware and able to send TEST
results... because I preffer SOLUTIONS not EMOTIONS... over Emotions no Solution..
Pleaseadvise BUFFALO JAPAN to consider a software WATCHDOG added to firmware to REBOOT
or RESET software loop freezing the LAN... The LAN should remain ONLINE under all conditions
to maintain attached hardware DATA TRANSFFER connections assigned to seperate isolated LAN IP address... At this time all 4 ports are frozen unable to communicate when trouble starts...
I have left one laptop at the camera location... The laptop has CISCO NETWORK MAGIC software that can display the picture of the connected network.... The picture shows that the LAPTOP was disconnected from the LAN NETWORK ... POWER CYCLE THE BUFFALO ROUTER reset the laptop to original LAN address and also the IPcamera start at the assigned LAN address as the
BUFFALO WBMR-HP-GNV2 router connects DSL and connect INTERNET the CISCO map of the
network is completed working.... UNTIL THE TROUBLE STARTS AGAIN
Hello,
Support is asking:
As our tech person's suggestion, the loopback may happen in user's LAN network so the user can't access to the LAN network through the Internet.
It looks like LAN network or the router freezes.
He said the symptom recovers when he reboot one of the devices such as the router, the computer or the IP camera.
So if possible, we would like him to test connect only one devices in the LAN network with the router, WBMR-HP-GNV2, and check if the symptom may happen or not.
Not sure there are any person in the LAN network to add some devices, but do not connect any devices while checking for the symptom.
iN RESPONSE TO THE lan LOOP issue
This morning at one of eight camea locations
The BUFFALO WBMR-HP-GNV2 - router shows RED light on INTERNET CONNECTION
WBMR-HP-GNV2 -
SIMPLE REPAIR DISCONNECT POWER FROM BUFFALO WBMR-HP-GNV2 router
reconnect power to BUFFALO WBMR-HP-GNV2 -
Everything BOOT UP BACK TO NORMAL
There is nothing on the EIGHT BUFFALO WBMR-HP-GNV2 ROUTER LAN other than IPcamera connection... This error is the FIRMWARE TROUBLE that was NEGLETED, UNTESTED by the
BUFFALO quality control software...
The IPcamera operated this time three days with no error.... After three days THIS IP camera location was down... The Buffalo Router disconnected from the INTERNET.. IT SHOW A RED LIGHT
for INTERNET... A simple power RESET only to the BUFFALO ROUTER repaired the problem..
IS IT TOO MUCH OF A PROBLEM TO CODE W_A_T_C_H_D_O_G routine into the
firmware to RESET the BUFFALO router ????
THE IP CAMERAS EIGHT BUFFALO ROUTERS USE DDNS SERVICES TO HOLD A WAN IP
LOOK UP... The BUFFALO ROUTER HAS DEFFECTIVE CODE... To make this three day test the NIST TIME look up was DISABLED and DHCP lease time was SET 9999...
JAPAN must wake up to the FACTS the time delays inside the FIRMWARE are no good... The
quality monitor of LAN traffic is not available to stop ERRORS
UNDER ALL CONDITIONS OF GOOD LAN ATTACHED WORKING HARDWARE
A ROUTER SHOULD NEVER KILL THE LAN FREEZE THE INTERNET NO EXCUSES
THE LAN HARDWARE MUST STAY OPEN ACTIVE ON ALL PORTS AS MULTIPLEXED
THE PORTS MUST STAY ACTIVE SCANNED NEVER FREEZE UP
BUFFALO ROUTER NO GOOD FREEZES UNDER SOFTWARE DELAYS
CAN NOT RESET THERE IS NO WATCHDOG SOFTWARE MONITOR
THE PRBLEM CONTINUE THE Re: WBMR-HP-GNV2 - Issues DISCONNECT FROM INTERNET
YOU HAVE CONTACTED BUFFAKLO JAPAN... THEY SIT ON THEIR HANDS?? REFUSE TO ASK QUESTIONS? REFUSE TO ANSWER? !&@@&*__)) PEOPLE... AFTER THREE MONTHS DO YOU
THINK A REPUTABLE BUSINESS WOULD ANSWER THE CUSTOMER TROUBLE WITH EIGHT QUANTITY EIGHT BUFFALO ROUTERS??
I ASK THESE SOFTWARE ENGINEER TO CONNECT ONE IPCAMERA INSIDE THEIR LAB AND SETUP THE IPCAMERA TO CONNECT TO DYNDNS ONLINE SERVICE INSIDE THE USA AND THEN TRY TO KEEP THE **bleep** BUFFALO ROUTER WORKING... THE DYNDNS UPDATE INSIDE THE CAMERA SETUP TO 10 MINUTES AND THE DDNS ACCOUNT MUST BE INSIDE THE USA FROM JAPAN OR OUTSIDE THE USA IF TESTING FROM INSIDE THE USA...
THE Re: WBMR-HP-GNV2 - Issues ROUTER HAS EMBEDDED LOCKED TWO DDNS PAID SUPPLIERS TZO AND DYNDNS TO BE PAID INSIDE THE USA... WHY? WHY? STUPID!!!
MUST PURCHASE DDNS SERVICE IN AND ROM THE USA...
HOW CAN PEOPLE OUTSIDE THE USA SETUP A WEB SERVER OR AND SERVER OUTSIDE THE USA WHEN BUFFALO FORCES PAYMENT INSID THE USA TO GET DDNS?? STUPID!!!!
Banker, did you call the thailand phone support to resolve this before asking on the forums? Or, what Buffalotech support did you contact (phone/email, what number or email address), before coming to these forums? What you need is direct support, rather than going back and forth on the forums.
Hello DIRECT is what I try to connect...
Listen listen listen undertand undertand these routers are sold all over the world ok?
These router are sold with ENGLISH labels outside and ENGLISH labels and manuals inside ok? ok? you got it?
THE ENGLISH LABEL REFER TO CONTACT THE USA BUFFALO SUPPORT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! OK?
These monkeys have no support these monkeys fabricate excuses that are made up to delay answers.... These monkeys are the BUFFALO SUPPORT PAID and refuseto contact te factory
Hey is it too much to figure out that a decent HONEST factory would try to resolve customer trouble .. These factory support people get paid to ignore the customer they are too stupid to work on a customer problem... They pray the product trouble go away or the customer fades away dead after having no response...
HEY you call this a technical solution to a product problem? %^$&^#$# is there any people out there that use this product as a web server? a camera server? a DVD server? where are the
people who bought this product and can not use DDNS that was built inside this product ...
READ ALL THE WASTED TIME TRYING TO GET HELP FROM USA PRINTED FACTORY SUPPORT AND WARRANTY MANUALS... why sales international go back to usa.. is BUFFALO in business or on the way out??? Why build all this hatred over several months of stu[id monkey support response to the facts described explixit over several months...
HEY where do you want to go? What do you do? Trash eight routers because the factory do not give a **bleep** to answer a customer in trouble? Thw factory is JAPANESE or USA they have no intelligent answer and do not have educated support to answer... Wher you want to go with these monkeys after several months of see nothing hear nothing do othing... The monkeys have never asked if the battery was installed backwards... OK OK fok all this... i am out of here..
Banker,
BT Japan Support has been trying to contact you, using the email address you supplied here.
They have a patch written for your WBMR and the issue being experienced.
Is there a better email address for them to contact you?
If so, please email me the info at drmemory@buffalotech.com