This problem seems to come and go on its own. My wired Internet connection is fine, but Internet access over wireless connections disappear at times, even though it the computers show they're connected (limited), and the signal strength is fine. It appears to affect both of my wireless computers at the same time, although I'm not sure they start and stop working at the same time.
Today while the problem was occurring, I logged onto the router, went to Diagnostic and Client Monitor. The wireless connections appeared, but did not show an IP address (that box was just blank). It did show the computers' MAC addresses and that wireless was authorized.
Going to Internet/Lan and then DHCP Lease, the wireless connections were not showing there at all.
Also, on a wireless computer, typing ipconfig, the results did not show an IP address.
Rebooting the router fixed it, but this problem comes and goes, so I assume that the DHCP lease somehow gets renewed.
Again, while this problem is occurring, the Internet connection through wired computers is fine.
I'm not sure if this is normal or not, but when the router reboots, it takes it several attempts, and about 5 minutes, to find the DHCP server, so that it can connect to the Internet either wired or wireless.
Both wireless computers are runing Vista 32 bit.
Ideas?
Power cycling the router and modem? No, although the those devices have been running only about a a week because I recently changed out my UPS.
The wireless computers, one gets turned off the same day it's turned on (not used frequently) and the other spends a lot of time in standby, but reboots every other day.
Today for the first time my wired computers didn't have IP addresses assigned.
Goodspike i can't agree more. I don't know why buffalo has not made any other suggestions on how to fix this problem except the most frequent "'change the channel" or "reboot your router" etc. I would expect more from a company who has a reputation for quality products. Further more, if there are so many people complaining about the same issue, where is the fix? Nobody has said if this fix will be addressed in the near future or with a firmware update (and who knows when that's coming out).
I would honestly hope that someone from buffalo step up and at least give some sort of time line as to when issues such as the one we are experiencing will be addressed instead of being overlooked.
I had my router replaced by buffalo because "changing the channel" did not resolve my issue, and even with the new one i still have a problem. I understand that there are bugs and fixes that need to be addressed but where is the time line?
Buffalo Moderators and Staff, is it possible to create a webpage that shows the issues we are all experiencing and a time line for their resolution? I can see this being a very valuable tool for your company as it would probably calm people down who are upset with the lack of information or responses they have received in regards to their specific issues. It would show that you are truly "working on it" and have taken pro-active steps to ensure customer satisfaction and commitment.
Craig:
"Goodspike i can't agree more. I don't know why buffalo has not made anyother suggestions on how to fix this problem except the most frequent"'change the channel" or "reboot your router" etc."
If a router periodically loses the internet it is usually due to wireless interference. The problem with wireless interference is that it can be very difficult to troubleshoot because everyone has a different network set up. Anything can cause wireless interference from walls to water to cordless phones. Besides removing the objects causing interference the only option is to change the wireless channel. The tech who told you to do this was correct in doing so and it is the same troubleshooting step I would have given you.
The problem with saying that "many people are experiencing this issue" is that many people experience wireless interference. It usually isn't a problem with the hardware. You can't just assume that we can come out with a "fix" for everyones individual network.
"Buffalo Moderators and Staff, is it possible to create a webpage thatshows the issues we are all experiencing and a time line for theirresolution?"
I will send this request up for you.
I believe its more of a DHCP issue than 'wireless interference'. its sad to see G300NH to have similar problem, as I was just so ready to purchase one after reading so many reviews. No doubt with its flaws at the current infancy stage, but DHCP is too much to handle. A popular competitor is also having rampant issues on DHCP for a particular model, and they haven been able to solve it either.
Mine is at 64.
In other threads it keeps getting mentioned that the SSID should be all lowercase. Could that be related? Mine has the first letter as a cap.
Goodspike,
So you resolved your issue by changing the channel to 11?
"I hadn't thought of that being a fix"
Changing the wireless channel was mentioned a few times in this thread.
Well, the channel wasn't a fix. It did it again today.
I tried going into DHCP and renewing, and that didn't work (no error messages, just didn't work).
I tired going into setup and check connection, and everything indicated OK, but it didn't fix the issue.
I don't know if it's just coincidence, what it did start going again after I changed in Admin to Pacific Standard Time. (Question: Does changing the time also reboot the router?)
In the diagnosic logs what it's showing is the wireless computer sending repeated requests, the router sending repeated offers, but no ACK going back like it did when it did connect. I don't know what any of that means, but I thought I'd report it.
the problem is here
right now all you can do is "restart the router"
I'm doing it everynight before I'm going to sleep.
if the next firmware won't fix it, I will switch back to my old linksys wrt54gs
I know Craig said he's using XP with the same results, but I'm saving this link posted in another thread for future reference, given the experience I reported with the daughter's XP machine.
http://support.microsoft.com/default.aspx/kb/928233